Account Manager

hace 1 semana

Barcelona, España bsport A tiempo completo

**Level**:Junior-Mid
**Work model**:Full-time and hybrid.
**Location**: Barcelona, Spain.
**Start Date**: September 2025.

bsport is looking for **its future Account Manager**for our Italian and Spanish markets.If you're excited about joining a fast-paced, mission-driven startup and want to shape the future of wellness tech, this opportunity is for you

At **bsport**, we're revolutionizing the Wellness Industry with an all-in-one platform that combines boutique fitness and advanced technology. Our mission? To become the #1 tech partner for boutique studios.

Since our launch in 2019, we've experienced rapid growth:

- We’ve built a community of **7+ million users**:

- A successful **€30 million Series B**:

- A global team of **190 employees**

We empower studio owners to focus on what truly matters: the human experience at the heart of their business. Our platform simplifies everything from bookings and payroll to marketing and operations.
**About the role**:
As an Account Manager, you'll cultivate strong, long-term relationships with customers, ensure their success by managing a portfolio of clients, and actively identify opportunities to enhance their experience and drive growth.

**What will be your impact**:

- Guide clients through a seamless onboarding experience, setting the foundation for lasting partnerships.
- Advocate client feedback to drive product improvements, inspire new features, and uncover strategic growth opportunities.
- Collaborate closely with Marketing, Product, and Operations teams to refine processes and deliver an outstanding customer experience.

**You would be great fit if you have**:

- You have experience managing customer portfolios in the B2B SaaS environment.
- Have **native level of Italian** and **fluency in Spanish and English**.
- A proactive mindset focused on addressing client needs and exceeding expectations.
- Excellent communication skills and empathy, with proven experience in handling churn cases and driving client retention.
- Strong organizational skills with the ability to prioritize and manage multiple accounts efficiently.

**What We Offer**
We believe great work comes from happy, supported people-that’s why we offer meaningful perks designed to promote balance, growth, and connection.

**Attractive compensation package**
Competitive salary packages based on your experience and role.

**Work-Life harmony**
Hybrid model with remote days to support balance and flexibility.

**Work from anywhere**
Enjoy up to 15 days of remote work from abroad each year.

️ **Private health insurance**
We offer fully-funded Alan private health coverage so you can focus on what matters most.

**Exclusive fitness perks**
Stay active with a specially discounted DIR gym membership.

**Diverse fun loving team**
Multicultural colleagues, after-work events, team-building & more.

**Here’s what to expect in our hiring process**:

- Discovery Call with Charlotte, Talent Acquisition (15-30min)
- Interview with Marcello our Team Leader (45-60')
- Interview with Taninna our CSM Manager (30')
- Cultural interview with Kevin, the Head of CSM (30')
- Please provide your CV in English._
- We believe diversity makes us stronger and are committed to creating an inclusive workplace where everyone can do their best work._

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