Customer Representative
hace 2 semanas
**Customer Service/Support** **Location** - Barcelona, Spain**Language** - Czech*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is hybrid in Barcelona and provides service support and resolution of routine problems regarding client's products and/or services. Reimagine your career Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers." We're recognized with awards like "World's Best Workplaces," “Best Companies for Career Growth, and “Best Company Culture,” year after year. We’re on the lookout for a **Czech-speaking Customer Representative (hybrid)** to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry. Career growth and personal development We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At **Concentrix**, there’s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. **What you will do in this role** As a **Customer Representative** in our team, you will: - Handle calls through CRM agent portal - Create quotations and orders via SAP system - Expedite and communicate expected delivery times to customers - Offer basic product advice to individual customer needs (at least catalogue knowledge) - Provide first level technical assistance to help customers identify their requirements for products and services - Call back customers - Lead management - Other duties and tasks as assigned **Concentrix is a great match if you**: - Are native or proficient in Czech and advanced in English - Are minimum a high school graduate - Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance - Are customer oriented, have excellent communication skills and have a commercial attitude and awareness - Have a business mindset will help you engage better with your contacts **What’s in it for you** In this role, we offer benefits that help you support your unique lifestyle: - Full-time contract, 39 hours/week: Monday to Friday 7:30 to 16:30 - Salary 18 400 euros gross/year + up to 4000 euros gross/month in bonus - Central location in Barcelona - Bring-a-friend (referral) bonus opportunities - Full paid training on the company and the project you'll be working on - Career development programs, specialized courses, and language classes Reimagine the best version of you Concentrix is an equal opportunity employer **RRQ24-002858-1-CZECH REPUBLIC
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Customer Representative
hace 1 semana
Barcelona, España Webhelp A tiempo completo**Customer Service/Support** **Location** - Barcelona, Spain**Language** - English*** **Description**: - In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of routine problems regarding...
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Customer Care Representative
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Customer Care Representative
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Barcelona, España Sensient A tiempo completoDescriptionCustomer Care Representative At Sensient, customer service is a core part of our value proposition and a clear differentiator. The Customer Care Representative is part of a marketing-led team supporting local customers for optimal customer experience. This role will digitally interact with customers daily ensuring that these customers see Sensient...
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Customer Service Representative
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Customer Service Representative
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Customer Representative
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Customer Care Representative
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