Account Manager

**Location**
- Málaga, Spain**Language**
- Portuguese***

**Description**:
Are you enthusiastic about creating memorable experiences? Then come join us at **Concentrix + Webhelp** and work with energetic people who strive to enjoy every day.

We are looking for a **Portuguese-speaking Account Manager
- (On-site) **to join one of our exciting projects.

What we offer you

You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

What you will learn with us will make you a valuable member of our team or any other team.

What you will do in this role

As an **Account Manager** on our team, you will:

- Be the first contact point for many customers, deliver a strong first impression and set the foundation for long term customer relationship
- Quarterback sales from lead to purchase; be the main point of contact for Microsoft's customers, leading the sales strategy, overcoming objections and negotiating success
- Engage with small and medium businesses across industries to fulfill their needs with cloud technologies
- Secure customer wins for Microsoft Cloud: Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers
- Position competitive offerings and solutions in the context of customer needs and experiences
- Effectively turn prospects and qualified leads into opportunities and revenue pipeline

Meet and exceed targets for net-new revenue and sales pipeline; accurately forecast sales, pipeline and usage for the products and solutions in scope

**Concentrix + Webhelp** is a great match if you:

- Have 2-3+ years sales experience with a proven track record of success is required. Minimum 1 year IT industry experience required. Minimum 1 year sales account management or customer management experience required
- Have a high school diploma required
- Are familiar with modern sales techniques and tools, including experience from retail sales, corporate internships, or entrepreneurial programs
- Have experience working with or selling Azure, Office 365, Dynamics 365 or similar solutions
- A self-starter with a track record of outstanding performance and achieving goals
- Can work independently - drives own personal performance, takes ownership of training and skill enhancement, seek continuous quality improvement.
- Have strong interpersonal skills, excellent oral, written and verbal business communications skills
- Have general knowledge of the IT industry
- Have passion for cloud technologies and changing the world

It will be a plus if you have:

- BA/4-year degree
- Microsoft Fundamentals certification on Azure/Modern Workplace/BizApps is preferred

What’s in it for you

In this role, we offer benefits that help you support your unique lifestyle:

- Full-time 39 hours/week contract: Monday to Thursday 9:00 to 17:30, Friday 9:00 to 16:30
- Central location in Malaga
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses, and language classes

**If this sounds like you, join us**

Who we are

We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.

Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.

In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day And we will offer you a fun and challenging job that will allow you to develop and grow.

We are an equal-opportunity employer

**RRQ24-001235-1-PORTUGAL