Account Manager

hace 3 días

Malaga, España Leadoo A tiempo completo

Malaga
- Posted 21 hours ago

Are you a proactive and results-driven individual with a passion for driving customer success? We’re seeking a talented Account Manager to join our dynamic team in Malaga and play a key role in empowering our customers to achieve outstanding results with Leadoo’s Conversion Tools.

**About the Role**
As an Account Manager, you will be at the forefront of nurturing strong and lasting relationships with our valued customers. Your focus will be on understanding their unique business objectives, challenges, and desired outcomes, and then collaborating with them to develop effective strategies that leverage Leadoo for maximum impact.

**Main Responsibilities**
- Plan, guide, and collaborate with customers to achieve their business goals through the effective utilization of Leadoo’s Platform Features.
- Challenge and inspire customers to embrace transformative changes in their conversion strategies, driving tangible results for their organisations.
- Foster strong and lasting relationships with our valued customers, ensuring their satisfaction and continuous growth with our solutions.
- Handle customer inquiries, concerns, and escalations with professionalism and efficiency.
- Manage contractual inquiries and renewals, ensuring smooth transitions and excellent customer experiences.
- Identify upselling opportunities and drive revenue growth by showcasing the value of our products and services.
- Collaborate closely with our Tech team to ensure seamless technical performance of customers’ solutions, and with Sales to execute upselling strategies effectively.

**Who You Are**
- You possess 3-5 years of proven experience in a similar role within SaaS/MarTech, an in-house marketing position, or an agency specializing in the field.
- Deep understanding of marketing concepts and practices, allowing you to provide strategic guidance to C-level executives.
- Your customer-centric mindset drives you to constantly seek to understand customer objectives, challenges, and desired outcomes.
- An analytical mindset empowers you to interpret data, metrics, and performance indicators, identifying trends and opportunities for continuous improvement.
- You thrive in dynamic environments, handling challenges with composure and adaptability.
- Tech-savvy and passionate about leveraging technology to drive customer success.
- You have a growth mindset, always on the lookout for opportunities and enjoy running upsell processes.
- Excellent written and verbal communication skills in English..

**What We Offer**
- Flexible working hours, including opportunities for remote work.
- Embrace a supportive start-up culture, where your ideas are valued, and ownership over your work is encouraged.
- Join an international organization with a flat hierarchy, allowing you to expand your skills and influence beyond your role and location.
- Gain a front-row seat to witness and contribute to the growth of a fast-paced martech scale-up.
- Opportunity to build and expand your own client portfolio, making a significant impact on our success.
- Benefit from a highly supportive working environment, fostering growth and continuous learning.

If you want to know more about how our CS teams work, check out our blog here, where we talk about our customer success process.

  • Account Manager

    hace 3 días

    Malaga, España Tralemto A tiempo completo

    Buscamos un Digital Account Manager para Agencia de Marketing Digital líder en su sector, ubicada en Málaga Capital. RESPONSABILIDADES: - Gestión y control de cuentas clave. - Concertación y programación de visitas comerciales. - Detección de las necesidades de clientes en materia de Marketing Digital. - Asesoramiento y elaboración de briefings. -...

  • Account Manager

    hace 1 semana

    Malaga, España Webhelp A tiempo completo

    **Location** - Málaga, Spain**Language** - Italian*** **Description**: Ready to advance your sales career? Start working with a world leader in innovative cloud solutions and embark on a transformative journey with us at **Concentrix + Webhelp**. Seize the opportunity to unlock your potential and achieve extraordinary success! As an **Account Manager**...

  • Account Manager

    hace 1 semana

    Malaga, España Webhelp A tiempo completo

    **Location** - Benalmadena, Spain**Language** - Norwegian*** **Description**: Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day. We are looking for **Norwegian-speaking Account Manager** **(On-site) **to join one of our exciting projects. What...

  • Global Account Manager Msh

    hace 2 semanas

    Malaga, España Vodafone A tiempo completo

    Would you like to be part of our new adventure in Malaga? Vodafone Group is launching its new technological HUB (MSH), an international center of excellence** **dedicated to research and development of technical solutions, such as Secure Networks, 5G and 6G development, Open RAN, IoT, MPN & MEC and UCC for** **Vodafone Business, platforms and enterprise...

  • Account Manager

    hace 2 días

    Malaga, España Webhelp A tiempo completo

    **Location** - Málaga, Spain**Language** - German*** **Description**: Are you enthusiastic about creating memorable experiences? Then come join us at **Concentrix + Webhelp** and work with energetic people who strive to enjoy every day. We are looking for a **German-speaking Account Manager (On-site) **to join one of our exciting projects. What we offer...

  • Account Manager

    hace 2 semanas

    Malaga, España Webhelp A tiempo completo

    **Location** - Málaga, Spain**Language** - Swedish*** **Description**: Ready to advance your sales career? Start working with a world leader in innovative cloud solutions and embark on a transformative journey with us at Concentrix + Webhelp. Seize the opportunity to unlock your potential and achieve extraordinary success! As an **Account Manager**, you...

  • Account Manager

    hace 1 semana

    Malaga, España Webhelp A tiempo completo

    **Location** - Málaga, Spain**Language** - Norwegian*** **Description**: Ready to advance your sales career? Start working with a world leader in innovative cloud solutions and embark on a transformative journey with us at Concentrix + Webhelp. Seize the opportunity to unlock your potential and achieve extraordinary success! As an **Account Manager**, you...

  • Account Manager

    hace 1 semana

    Malaga, España Webhelp A tiempo completo

    **Location** - Málaga, Spain*** **Description**: Ready to advance your sales career? Start working with a world leader in innovative cloud solutions and embark on a transformative journey with us at Concentrix. Seize the opportunity to unlock your potential and achieve extraordinary success! As an **Account Manager**, you will drive the sales cycle,...

  • Channel Account Manager

    hace 2 semanas

    Malaga, España Webhelp A tiempo completo

    Channel Sales Account Manager - CSP Join us as a Account Manager on our Channel Sales team to do the best work of your career and make a profound social impact. - What you’ll achieve: - As a Channel Sales Account Manager - CSP, you will drive demand and revenue with our channel CSP partners, provide support to the field sales teams, cover strategy and...

  • Channel Account Manager

    hace 2 semanas

    Malaga, España Webhelp A tiempo completo

    Channel Sales Account Manager - CSP Join us as a Account Manager on our Channel Sales team to do the best work of your career and make a profound social impact. - What you’ll achieve: - As a Channel Sales Account Manager - CSP, you will drive demand and revenue with our channel CSP partners, provide support to the field sales teams, cover strategy and...