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At Home Customer Representative
hace 3 semanas
We are looking for a Dutch speaking Customer Representative to join one of our projects.
**Responsibilities**:
Contact Management:
- Provide first class customer satisfaction at all times and do whatever is necessary to support our customers.
- Ensure correct presentation of the customer's corporate and brand images in all interactions.
Knowledge Management:
- Attend all trainings to acquire gain expertise and understanding of all topics relevant to the service.
- Provide pro-active feedback to Supervisor regarding new solutions, potential escalations or service issues in order to pro-actively find solutions in cooperation with the company if not within WEBHELP guidelines.
We offer
- Full-time and permanent contract
- Salary: 16.732,21 euros gross/year + up to 2.400 euros gross/year in bonus
- Schedule: Monday-Friday, from 09:00 to 18:00
- Internal Development Program
- Work from home
- Start date: Immediate
- Holidays: 23 working days of paid annual leave (generated on the basis of the calendar year and in proportion to time worked)*
**Requirements**:
- Native level of Dutch
- Fluent in English
- Self-motivated
- Team player
- Active listening skills
- Supportive person
- Outgoing and open minded
- Very good written skills- The period of holiday entitlement is fixed by mutual agreement between the company and the employee.
RRQ22-004471-1-NETHERLANDS
