Customer Service in Valencia

hace 1 día

Valencia, España Blu Selection A tiempo completo

Are you looking for a position that will help you learn more about the fintech sector? Do you enjoy supporting B2B clients on their mission to plan their financial future?If you thrive in a fast-paced, customer-centric environment and have excellent communication skills, we have an exciting opportunity for you in Valencia, Spain

Tasks

Your responsibilities and impact as a Customer Specialist for Fintech Industry will be:

- Support B2B customers mainly over e mail and chat, but also phone
- Constantly brainstorm with your colleagues to improve the Customer Experience
- Troubleshooting, innovation, and change management are part of the daily business
- Control and handle payment inquiries from sellers and buyers through various client platforms
- Responsible for Trustpilot reviews improving overall company NPS through excellent service
- Flagging and escalation of customer queries and coming up with suitable solutions
- Mapping and improving business processes to enhance customer journey and satisfaction

**Requirements**:
Skills, qualifications, and interests you need to succeed in this role:

- Proficiency in the Dutch language at a native speaking level and a C1 level in the English language
- Minimum MBO4 diploma, background in IT/finance/economy is a plus
- Competency in using computers
- Excellent communication skills
- You are proactive and solution-oriented
- You are interested in working in an ambitious team

**Benefits**:
What’s in it for you?
- Yearly gross salary of €19.200
- Spanish classes
- Great Friday evening drinks
- Fitness bootcamps to stay fit and active
- Mindfulness classes
- Work at a tech startup where you can develop and there is room for your ideas
- Improve your professional skills: communication, innovation, and implementation of new technology
- Free lunch and breakfast at the office
- An international, close working environment with 24 nationalities

**Your Future Company**:
Based in Valencia, a refreshing start up environment is awaiting you to push your professional career. This Contact center is not outsourcing Customer Service Departments, but more co-scaling Start ups and support. You will benefit from its great atmosphere and chances to grow.

Feel free to check our other opportunities from our website or send us your CV to be considered for other projects or future opportunities

  • Customer Service in Valencia

    hace 1 día

    Valencia, España Blu Selection A tiempo completo

    Are you looking for a position that will help you learn more about the fintech sector? Do you enjoy supporting B2B clients on their mission to plan their financial future? If you thrive in a fast-paced, customer-centric environment and have excellent communication skills, we have an exciting opportunity for you in Valencia, Spain! **Your responsibilities...

  • Customer Service in Valencia

    hace 3 días

    Valencia, España Blu Selection A tiempo completo

    Are you looking for a position that will help you learn more about the fintech sector? Do you enjoy supporting B2B clients on their mission to plan their financial future?If you thrive in a fast-paced, customer-centric environment and have excellent communication skills, we have an exciting opportunity for you in Valencia, Spain!Your responsibilities and...

  • Customer Service in Valencia

    hace 1 día

    Valencia, España Blu Selection A tiempo completo

    Ben je op zoek naar een functie waarin je meer leert over de fintech-sector? Vind je het leuk om B2B-klanten te ondersteunen bij hun missie om hun financiële toekomst te plannen? Als je je goed voelt in een snelle, klantgerichte omgeving en uitstekende communicatieve vaardigheden hebt, dan hebben we een geweldige kans voor je in Valencia, Spanje! **Jouw...

  • Customer Service in Valencia

    hace 10 horas

    Valencia, España Blu Selection A tiempo completo

    Ben je op zoek naar een functie waarin je meer leert over de fintech-sector? Vind je het leuk om B2B-klanten te ondersteunen bij hun missie om hun financiële toekomst te plannen?Als je je goed voelt in een snelle, klantgerichte omgeving en uitstekende communicatieve vaardigheden hebt, dan hebben we een geweldige kans voor je in Valencia, Spanje! Jouw...

  • Customer Service in Valencia

    hace 3 días

    Valencia, España Blu Selection A tiempo completo

    Ben je op zoek naar een functie waarin je meer leert over de fintech-sector? Vind je het leuk om B2B-klanten te ondersteunen bij hun missie om hun financiële toekomst te plannen?Als je je goed voelt in een snelle, klantgerichte omgeving en uitstekende communicatieve vaardigheden hebt, dan hebben we een geweldige kans voor je in Valencia, Spanje!Jouw...

  • Customer Service in Valencia

    hace 10 horas

    Valencia, España Blu Selection A tiempo completo

    Are you looking for a position that will help you learn more about the fintech sector? Do you enjoy supporting B2B clients on their mission to plan their financial future?If you thrive in a fast-paced, customer-centric environment and have excellent communication skills, we have an exciting opportunity for you in Valencia, Spain!Your responsibilities and...

  • Working in Valencia: Customer Service Optics Sector

    hace 2 días

    Valencia, España Blu Selection A tiempo completo

    Are you on the lookout for a position that allows you to delve deeper into the optics sector? Do you have a passion for assisting individual customers with their optical needs? If you thrive in a dynamic, customer-centric environment and possess excellent communication skills, we have an exciting opportunity for you in Valencia, Spain! Your responsibilities...

  • Working in Valencia: Customer Service Optics Sector

    hace 3 días

    Valencia, España Blu Selection A tiempo completo

    Are you on the lookout for a position that allows you to delve deeper into the optics sector? Do you have a passion for assisting individual customers with their optical needs? If you thrive in a dynamic, customer-centric environment and possess excellent communication skills, we have an exciting opportunity for you in Valencia, Spain!Your responsibilities...

  • Customer Service Expert Valencia

    hace 6 días

    Valencia, España Yource Group A tiempo completo

    **Wat ga jij doen?**: Is mensen helpen jou op het lijf geschreven en droom jij van werken in Spanje? Ga dan aan de slag als Customerservice Expert in Valencia! In een fulltime betaalde training van twee weken wordt jij klaargestoomd tot een Customerservice Expert in Valencia voor onze partner Eneco. Je leert alle fijne kneepjes van de systemen en de...

  • Customer Service Manager

    hace 12 horas

    Valencia, España Acertto Talent Linkers A tiempo completo

    At Acertto Talent Linkers, we specialize in the recruitment of highly qualified professionals at an international level. You can find our job openings at acertto.es. We are seeking a Customer Service Manager for an international company operating within a digital and service-oriented environment. This role will support the development of a customer service...