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Area Manager Client Technical Solutions
hace 3 semanas
HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
JOB DESCRIPTION:
ABOUT US
HBX Group is a leading B2B ecosystem player in the TravelTech space, connecting and empowering businesses in the ever-evolving world of travel. We drive growth for our clients and partners while removing friction from the end-to-end travel experience. Our cloud-based technology platforms offer fast and reliable access to a unique portfolio of travel products & services, while rich data and intelligence seamlessly connect supply and demand worldwide.
We have over more than 3,000 experts worldwide, including specialists on the ground who provide insights and support to boost trading even further, especially in the most hard-to-reach segments. This unique blend of technology, data and passionate people serves as a catalyst for all businesses aiming to unlock their full potential in the travel arena.
HBX Group comprises four best-in-class B2B brands that meet the needs of its growing and diverse client base across 190+ global markets:
- Hotelbeds, who cater for the specific needs of hoteliers, tour operators, airlines and online travel agents
- Bedsonline, exclusively serving the retail travel segment
- Roiback, the HotelTech partner for independent hotels and chains seeking growth through direct channel solutions
- TravelStack, providing all products, services and solutions to businesses looking to enter into the lucrative travel arena.
Job Summary
The Area Manager will be responsible of overseeing the performance of mid and small-size API client partners.
The team members with roles of TAM will be reporting to the Area Manager providing active support and contributing as a mentor to develop team skills.
The Area Manager will balance workload and assign portfolios to team members, and provide active support to Area Sales managers in developing successful tandems.
Job Responsibilities
- Ensure the achievement of the company’s staffing needs by directing and controlling the recruitment of employees.
- Team upskilling, mentoring and coaching in business and soft skills.
- Perform weekly 1x1s reviewing performance, project status, plans, portfolios and targets pace.
- Contribute to the identification of issues and opportunities.
- Provide input in definition of region strategy.
- Build strong relationships with internal and external stakeholders.
**Required Skills**:
- Project Management experience in the Tech space preferably
- Excellent communication skills (written and verbal)
- Agile Methodology experience
- Fluent English
- Effective Time Management and prioritization
- Strong analytical skills
- Minimum of 5 years in Tech Support
- Development Projects Implementation experience highly desirable
- Travel Industry Experience (highly desirable)
- Proven problem-solving abilities and initiative.
- Knowledge of REST API, XML, JSON, and similar technologies
- Experience working with Databases & SQL
- Experience/knowledge building or integrating management and continuous integration tools
- Bachelor's Degree in Computer Science, Information Systems, or Industrial Engineering or similar (highly desirable)
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
- Within an innovative, engaging and multicultural environment.- Have the opportunity to build strong and lasting business relationships and friendships from around the world.- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
