Btb Supplier Connectivity Manager

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

JOB DESCRIPTION:
JOB SUMMARY

The company’s proprietary technology helps providers of travel services distribute their offering to travel sellers globally via an easy-to-use, advanced technology platform that increases reach, revenue and yield for both the provider and the seller.Operating under the Hotelbeds brand in the wholesale channel and the Bedsonline brand in the travel agents channel, the company connects over 60,000 travel intermediaries across more than 140 source markets globally with travel providers in over 185 countries representing more than 170,000 hotels, 24,000 transfer routes, 18,000 activities and 40,000 car rental locations.This position sits within our Supplier Integrations unit for Beyond the Bed (ancillary product) business

JOB RESPONSIBILITIES

The Supplier Connectivity Manager must be a proven technologist who can adapt and respond to the ever-changing demands in technical supplier excellence. This position requires securing supplier loyalty, forging strong relationships with external business partners, and overseeing the optimization of the API/XML Suppliers with a data driven approach. The lead is responsible for managing a team of TAMs and Support agents, supporting the commercial areas, and coordinating and reporting results of the rest of the areas.You will also be responsible for managing relationships with key strategic suppliers

REQUIRED SKILLS
- Advanced understanding of technical logic, component of any supplier integrations
- Ability to use monitoring tools and ease of learning multiple tools to support daily work
- Strong analytical skills with a data driven mindset
- Strong ability to understand business plans (commercial area) and the technical implications
- Good communication skills / interpersonal skills (exposure to a vast pool of stakeholders including top management) / Proactive attitude.
- Experience handling partnerships
- Proven knowledge about RESTful APIs. Previous experience supporting API based software development products
- Familiarity and experience interpreting data/logs from XML/JSON/YAML formats and working with SQL databases
- English professional proficiency. Strong written and verbal communication skills, and the ability to convey complex technical situations to end users of all technical abilities, including the ability to produce usable, maintainable documentation and excellent presentation skills.

You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work:
- Within an innovative, engaging and multicultural environment.- Have the opportunity to build strong and lasting business relationships and friendships from around the world.- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.