Senior Position As Scib Quality Improvement Ppts

hace 1 día

Boadilla del Monte, España Santander A tiempo completo

SENIOR POSITION AS SCIB QUALITY IMPROVEMENT PPTS - BANKING (GDF)

Boadilla del Monte, Spain

**WHAT YOU WILL BE DOING**

**SCIB - SBGM **is looking for a **SENIOR POSITION AS SCIB QUALITY IMPROVEMENT PPTS - BANKING (GDF) **for our offices in **BOADILLA DEL MONTE**

**WHY YOU SHOULD CONSIDER THIS OPPORTUNITY**

**Santander Back-Offices Globales Mayoristas (SBGM) **is a public limited company wholly owned by Banco Santander and is part of the Santander Corporate & Investment Banking division. SBGM was created with the aim of being a center of excellence in the management of operations that require a high degree of specialization. It is focused on the execution of specialized processes and corporate projects in Global Businesses: Markets, Financing, Transactional Banking, Wholesale Risks, General Intervention, etc.

Santander is proud to be an equal opportunity organization, regardless of race, sex, religion, age, sexual orientation, marital status, disability, nationality or gender identity.

**WHAT YOU WILL DO AT WORK**

As a **SENIOR POSITION AS SCIB QUALITY IMPROVEMENT PPTS - BANKING (GDF) **your objective will be: to drive operational excellence, incorporating the principles and culture of continuous quality improvement in the execution of our **Banking (GDF) **processes toward our customers.

We need someone like you to help us in different areas:

- Daily monitoring of defined quality indicators.
- Analysis of incidents reported by the teams as well as received by other sources (feedback from the business, customers, internal audit, etc.) to identify opportunities for improvement. Implementation of a robust root cause analysis and definition of action plans, identifying trends in the different events.
- Definition of critical quality factors (CtQFs) based on the priorities of SCIB units/busines and their customers.
**- Prioritization, together with the areas of execution, technology, etc., of tactical and strategic initiatives defined by the teams, based on criticality and operational risk.
- Contribution to SCIB’s digitalization plan.

EXPERIENCE
- 5-10 years of experience in products and processes, either in PPTS execution or control functions, a high level of expertise is required

SKILLS & KNOWLEDGE
- Prior participation in taksforces or similar working groups.
- Ability to influence the PPTS community to impulse the culture of quality.
- Fluent English (work is largely in English).

OTHER INFORMATION**WHAT WE ARE LOOKING FOR**

EXPERIENCE

EDUCATION

COMPETENCIES

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