Guest Arrival Expert

hace 3 semanas

España Marriott International, Inc A tiempo completo

**Job Number** 24102207

**Job Category** Rooms & Guest Services Operations

**Location** W Barcelona, Placa de la Rosa dels Vents 1, Barcelona, Barcelona, Spain VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

**AMBASSADOR/BOTONES**

¿Tienes pasión por el servicio al cliente? ¿Buscas un puesto con posibilidades de carrera dentro de la compañía hotelera más grande del mundo? No busques más, en W Barcelona te estamos esperando

Tareas principales:

- Primer y último punto de contacto de clientes.
- La atención al cliente desde la entrada hasta la salida, ayudándole con las maletas o en otros servicios personalizados, como por ejemplo la solicitud de taxis.
- Dar la bienvenida al hotel.
- Acompañamiento de los huéspedes.
- Gestión de peticiones.
- Proporcionar información sobre aspectos del hotel.

Lo que buscamos:

- Experiência previa de atención al cliente.
- Actitud positiva y personalidad extrovertida.
- Carnet de conducir imprescindible.
- Conocimiento de español e inglés.

Lo que ofrecemos:

- Contrato fijo discontinuo.
- Ambiente dinámico y proactivo.
- Turnos seguidos de 8h, previsión mensual.
- Horario de lunes a domingo con dos días libres seguidos a la semana.
- Oportunidades de crecimiento dentro de la compañía.
- Un fin de semana libre al mes.

Beneficios:

- Comedor de personal.
- Actividades de Team Building.
- Uniforme y lavandería.
- Descuentos en hoteles Marriott.
- Oportunidades de aprendizaje y desarrollo.
- Programas de reconocimiento y bienestar.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

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