Senior Technical Customer Support
hace 1 mes
About usRavenPack is a leading Alternative Data analytics provider for financial services. Financial professionals rely on RavenPack for its speed and accuracy in analyzing large amounts of unstructured content. RavenPack’s products allow clients to enhance returns, reduce risk, and increase efficiency by systematically incorporating the effects of public information in their models or workflows. Our clients include the most successful hedge funds, banks, and asset managers in the worldWe are looking for a Senior Technical Customer Support Specialist to join RavenPack’s Customer Success team in Marbella.As a Senior Customer Support Specialist, you will work with the Sales and Customer Support teams, supporting a global client base consisting of the world’s top banks and hedge funds.Responsibilities as a Senior Customer Support Specialist:Supporting both new trials and our existing clients by developing a thorough understanding of our API products and service offerings.Write Python scripts to help enhance and troubleshoot customer interactions in connecting, retrieving, and managing data with the RavenPack API.Creating scripts that mirror typical client workflows in order to improve onboarding and debugging efficiency.Provide technical guidance to customers using tools such as Python, Jupyter notebooks, and SQL.Resolve technical issues in a timely manner using available resources within the company.Requirements:Demonstrated expertise in writing Python code, capable of efficiently developing solutions to complex problems.Proficiency in working with development frameworks like Jupyter Notebooks and Streamlit.Experience with Python-specific tooling and concepts like Pydantic & Poetry.Proven ability to investigate and provide thorough yet concise answers to clients' intricate questions, showcasing a strong problem-solving aptitude.Excellent verbal and written communication skills, adept at conveying technical concepts clearly and effectively to clients.Natural aptitude for troubleshooting, coupled with prior experience in collaborating across different teams to resolve technical issues efficiently.Desirable:Previous experience working in a fintech or a SaaS company.Major or experience in Finance or Business.What's in it for you:International Culture: With its headquarters in Marbella, Spain, and presence in New York and London, RavenPack takes pride in being a truly diverse global organization.Competitive Salary: In RavenPack, we believe that your time and experience need to be fairly rewarded.Free Company shuttle bus from Malaga, Fuengirola, La Riviera, and Estepona.Continuous learning: We provide the support needed to grow within the team.Innovation: Innovation is the key to our success, so we encourage you to speak up and tell us about your vision.We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Senior Technical Customer Support
hace 2 semanas
España buscojobs España A tiempo completoSenior Technical Customer SupportMálaga, AndaluciaCompany: RavenPackDate: 09.11.2024About us: RavenPack is a leading Alternative Data analytics provider for financial services. Financial professionals rely on RavenPack for its speed and accuracy in analyzing large amounts of unstructured data.Job DetailsPosition: Senior Technical Customer SupportLocation:...
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Senior Technical Customer Support
hace 4 semanas
España RavenPack A tiempo completoRavenPack is a leading Alternative Data analytics provider for financial services. Financial professionals rely on RavenPack for its speed and accuracy in analyzing large amounts of unstructured content. RavenPack’s products allow clients to enhance returns, reduce risk, and increase efficiency by systematically incorporating the effects of public...
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Senior Technical Customer Support
hace 2 semanas
España RavenPack A tiempo completoAbout usRavenPack is a leading Alternative Data analytics provider for financial services. Financial professionals rely on RavenPack for its speed and accuracy in analyzing large amounts of unstructured content. RavenPack’s products allow clients to enhance returns, reduce risk, and increase efficiency by systematically incorporating the effects of public...
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Senior Technical Customer Support
hace 1 mes
España RavenPack A tiempo completoAbout us RavenPack is a leading Alternative Data analytics provider for financial services. Financial professionals rely on RavenPack for its speed and accuracy in analyzing large amounts of unstructured content. RavenPack’s products allow clients to enhance returns, reduce risk, and increase efficiency by systematically incorporating the effects of public...
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Senior Technical Customer Support
hace 1 mes
España RavenPack A tiempo completoAbout us Raven Pack is a leading Alternative Data analytics provider for financial services. Financial professionals rely on Raven Pack for its speed and accuracy in analyzing large amounts of unstructured content. Raven Pack’s products allow clients to enhance returns, reduce risk, and increase efficiency by systematically incorporating the effects of...
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Senior Technical Customer Support
hace 1 mes
España Ravenpack A tiempo completoAbout us RavenPack is a leading Alternative Data analytics provider for financial services. Financial professionals rely on RavenPack for its speed and accuracy in analyzing large amounts of unstructured content. RavenPack's products allow clients to enhance returns, reduce risk, and increase efficiency by systematically incorporating the effects of public...
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Senior Customer Support Specialist
hace 2 semanas
España buscojobs España A tiempo completoAbout usRavenPack is a leading Alternative Data analytics provider for financial services. Financial professionals rely on RavenPack for its speed and accuracy in analyzing large amounts of unstructured content. RavenPack’s products allow clients to enhance returns, reduce risk, and increase efficiency by systematically incorporating the effects of public...
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Technical Customer Support Representative
hace 4 semanas
España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit Croatian speaking Technical Customer Support Representative to join their team in Romania. Position: Technical Customer Support Representative Location: Remote, Romania Employment type: full-time or part-time Remuneration: Base salary performance bonuses....
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Senior Technical Support Engineer
hace 2 semanas
España Cataloxy A tiempo completoOfertas de empleo Senior Technical Support Engineer (m/f/x)ID: 129991 13 La oferta de empleo ya está archivadaPublicada: 14.11.2024. Actual hasta: 28.11.2024Senior Technical Support Engineer (m/f/x), BarcelonaSalario: a convenirSummary informationPuesto: Senior Technical Support Engineer (m/f/x)Publicada: 14.11.2024. Actual hasta: 28.11.2024Área:...
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Technical Support Engineer
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España Technical Concept GmbH A tiempo completoWho we areWe’re Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our...
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Senior Customer Support Specialist
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España RavenPack A tiempo completoAbout us RavenPack is a leading Alternative Data analytics provider for financial services. Financial professionals rely on RavenPack for its speed and accuracy in analyzing large amounts of unstructured content. RavenPack’s products allow clients to enhance returns, reduce risk, and increase efficiency by systematically incorporating the effects of public...
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Servicenow Technical Support
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España buscojobs España A tiempo completoWe share with our customers the passion and the illusion of building a better present through technology.Join Us as a German-Speaking Technical Support Advisor in Barcelona!Are you passionate about IT support and fluent in German? We're seeking a Technical Support Advisor to deliver top-notch assistance to employees via phone, email, chat, and our...
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Customer Technical Support
hace 2 semanas
España buscojobs España A tiempo completoKey Talent Indicator is a technology consulting firm specializing in human resources that offers innovative solutions for talent management. We have an approach based on the use of our AI-powered software that allows you to evaluate and analyze your skills and apply to the job offers that best match you.We are efficient, evaluate talent objectively without...
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French Technical Support Advisor
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España Technical Concept GmbH A tiempo completoReference: WESPYou need an EU passport to applyWe offer Performance bonuses Paid training and education Relocation package (flight ticket and one month accommodation) Discount on gym membership Potentially Spanish lessons Development opportunities (get promoted within the company) Public health insurance Social activities: strolling around the city, hiking,...
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Customer Technical Support
hace 2 semanas
España buscojobs España A tiempo completoKey Talent Indicator is a technology consulting firm specializing in human resources that offers innovative solutions for talent management. We have an approach based on the use of our AI-powered software that allows you to evaluate and analyze your skills and apply to the job offers that best match you.We are efficient, evaluate talent objectively without...
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Customer Technical Support
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España Play'N Go A tiempo completoJob title: Customer Technical Support Job Details Hours: Full Time Location: Fully remote. This opportunity is open to you if you can legally work remotely from Nevada. Contract: Permanent At Play'n GO we enjoy a flexible freedom to shape our own days. Everyone we hire is unique and every role we fill has certain performance expectations. The day-to-day...
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Senior Systems Technical Support Engineer
hace 1 mes
España SAS A tiempo completoSenior Systems Technical Support Engineer - Hybrid About the job The Global MidTier Technical Support Engineer team is looking for a Senior Systems Technical Support Engineer to provide technical support for enterprise-class SAS software application and/or solutions installations by applying knowledge of a particular platform or set of industry technologies....
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Senior Systems Technical Support Engineer
hace 2 semanas
España buscojobs España A tiempo completoSenior Systems Technical Support Engineer - HybridAbout the jobThe Global MidTier Technical Support Engineer team is looking for a Senior Systems Technical Support Engineer to provide technical support for enterprise-class SAS software application and/or solutions installations by applying knowledge of a particular platform or set of industry technologies....
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Technical Customer Support Representative Serbian Speaker
hace 2 semanas
España buscojobs España A tiempo completoJob Description : Technical Customer Support Representative Serbian SpeakerAre you a native Serbian speaker with a passion for technology and customer service? We're offering an exciting opportunity to join our team in a remote position based in Romania, providing technical support to Croatian-speaking customers. This is your chance to contribute to a global...
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Technical Support Engineer
hace 1 mes
España Renewable Energy Grid Solutions A tiempo completoJob Description Summary Post Sales support of customer issue. This can include repairs (both returns and field), technical support or a field service or other service request. Impacts departmental operations and responsible for planning/execution. The role has some autonomy but is focused on execution of activities within an operating discipline covered by...