Technical Customer Support Representative

hace 4 semanas


Madrid, España David Kennedy Recruitment A tiempo completo

David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit Croatian speaking Technical Customer Support Representative to join their team in Romania.
Position: Technical Customer Support Representative Location: Remote, Romania Employment type: full-time or part-time Remuneration: Base salary + performance bonuses.
DUTIES AND RESPONSIBILITIES: Respond to customers incoming calls and emails regarding their electronic equipement Ensure customer satisfaction and provide professional technical customer support Answer customers' questions, handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution Identify when the issue should be re-assigned to another department or more senior representative Keep records of customer interactions, comments, and complaints, and in line with internal procedures Keep up-to-date with procedures, guides and manuals which will help you in contact with customers as well as to understand the product supported.
REQUIREMENTS: Based in or willingness to move to Romania within a short notice Native/fluent in and Croatian, both verbal and written.
Fluent in English (minimum B2 level) EU citizen or sorted our residency status in Romania (no visa support available)
Computer literate with sound knowledge of Microsoft Office package A strong working capacity with general office tools Ability to meet tight deadlines with minimum supervision and in timely manner Ability to work independently, while being a team player at the same time Customer-oriented role experience will be considered as an advantage Academic degree will be considered as an advantage Working schedule: Monday to Friday, 10 AM - 07 PM.
BENEFITS: Excellent remuneration package based on experience, skills and performance Be part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere Work remote from anywhere in Romania
Relocation support and accommodation Private medical insurance Meal tickets Performance bonus Guidance and tools to reach your full potential  And many more



  • Madrid, España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit Croatian speaking Technical Customer Support Representative to join their team in Romania. Position: Technical Customer Support RepresentativeLocation: Remote, RomaniaEmployment type: full-time or part-timeRemuneration: Base salary + performance...


  • Madrid, España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit Croatian speaking Technical Customer Support Representative to join their team in Romania. Position: Technical Customer Support RepresentativeLocation: Remote, RomaniaEmployment type: full-time or part-timeRemuneration: Base salary + performance...


  • Madrid, Madrid, España AL Solutions A tiempo completo

    Technical Field Support Representative\As a Technical Field Support Representative at AL Solutions, you will be responsible for delivering exceptional technical support to our customers. Your primary responsibility will be to address product issues and ensure seamless operation.\Key responsibilities include:\\Engaging directly with customers through phone,...


  • Madrid, España Katun Eame A tiempo completo

    .Job Description Are you passionate about providing exceptional technical support and empowering sales teams to achieve their goals?We have a fantastic opportunity for a Product Specialist and Customer Support Technician (CTS) for Katun Arivia Office Multifunction Equipment to join our dynamic team at Katun EAME!Job Summary: Responsible for providing...


  • Madrid, Madrid, España Crit Interim España A tiempo completo

    About the Position We are looking for a skilled Technical Support Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing technical support and problem-solving abilities to our customers via telephone, email, and the web. Key Responsibilities Interact with customers via telephone, email, and the...


  • Madrid, España Ares Consultores A tiempo completo

    .Job Title: Technical Support RepresentativeCompany: Nebulon Dynamics LimitedLocation: RemoteAbout Nebulon Dynamics LimitedNebulon Dynamics Limited is a leading civil engineering company renowned for delivering innovative solutions across infrastructure, construction, and technology.With a commitment to excellence, sustainability, and customer satisfaction,...


  • Madrid, Madrid, España K-LAGAN A tiempo completo

    We are looking for a skilled Technical Support Representative to join our team in Spain. In this role, you will be responsible for providing top-notch customer support to clients across the country.Key ResponsibilitiesHandle incoming customer requests via telephone and email, providing timely and effective resolutionsLog call details onto case management...


  • Madrid, España Sagan A tiempo completo

    Job Position: Customer Support Representative Location: Remote (PST Timezone) Salary Range: Up to 1000 USD Job Description: We are seeking an experienced Customer Support Representative with a background in BPO or customer service environments to join our remote team.In this role, youll handle a wide range of customer interactions, from inquiries to issue...


  • Madrid, España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy that is seeking to onboard a Technical Support Representative for FinTech platform, to join their their team in Portugal. Position: Technical Support RepresentativeLocation: remote, Portugal Work model: remote (after initial 2 week office training in Porto) Employment type:...


  • Madrid, Madrid, España Freelancerprox A tiempo completo

    Job Overview:Freelancerprox seeks a skilled and dedicated Helpdesk Representative to join its team. As the primary point of contact for customers, you will be responsible for providing exceptional support and resolving technical issues related to hardware, software, and network connectivity.Key Responsibilities:Diagnose and resolve technical problems...


  • Madrid, España Best Hire A tiempo completo

    Customer Support Representative - Danish Speaker Location: Greece (Athens or remote within the country) Type: Full-Time About the Role Are you a native or fluent Danish speaker with a passion for delivering exceptional customer service?Are you excited by the idea of working in a vibrant, multicultural environment in Greece?Join our team as a Customer Support...


  • Madrid, España Sagan Recruitment A tiempo completo

    Job Position: Customer Support RepresentativeLocation: Remote (PST Timezone)Salary Range: Up to 1000 USD Job Description:We are seeking an experienced Customer Support Representative with a background in BPO or customer service environments to join our remote team. In this role, youll handle a wide range of customer interactions, from inquiries to issue...


  • Madrid, España Sagan Recruitment A tiempo completo

    Job Position: Customer Support RepresentativeLocation: Remote (PST Timezone)Salary Range: Up to 1000 USD Job Description:We are seeking an experienced Customer Support Representative with a background in BPO or customer service environments to join our remote team. In this role, youll handle a wide range of customer interactions, from inquiries to issue...


  • Madrid, España Wibit Consulting & Services (WibitCS) A tiempo completo

    In collaboration, we are thrilled to partner with a top-tier Outsourcing/BPO consultancy to welcome a skilled Technical Support Representative to join their FinTech support team in Portugal! Position: Technical Support RepresentativeLocation: Remote (Portugal)Work Model: Remote, with an initial 2-week training in PortoEmployment Type: Full-TimeRemuneration:...


  • Madrid, España Wibit Consulting & Services (WibitCS) A tiempo completo

    In collaboration, we are thrilled to partner with a top-tier Outsourcing/BPO consultancy to welcome a skilled Technical Support Representative to join their FinTech support team in Portugal! Position: Technical Support RepresentativeLocation: Remote (Portugal)Work Model: Remote, with an initial 2-week training in PortoEmployment Type: Full-TimeRemuneration:...


  • Madrid, Madrid, España TRSS A tiempo completo

    **About the Role**We are looking for a highly motivated and organized Technical Support Representative to join our dynamic team. In this role, you will be responsible for providing exceptional support to our customers, troubleshooting issues, and resolving queries in a timely manner.**Key Responsibilities:**Analyze customer concerns and provide tailored...


  • Madrid, España Best Hire A tiempo completo

    Customer Support Representative - Danish Speaker Location: Greece (Athens or remote within the country)Type: Full-Time About the Role Are you a native or fluent Danish speaker with a passion for delivering exceptional customer service? Are you excited by the idea of working in a vibrant, multicultural environment in Greece? Join our team as a Customer...


  • Madrid, España Best Hire A tiempo completo

    Customer Support Representative - Danish Speaker Location: Greece (Athens or remote within the country)Type: Full-Time About the Role Are you a native or fluent Danish speaker with a passion for delivering exceptional customer service? Are you excited by the idea of working in a vibrant, multicultural environment in Greece? Join our team as a Customer...


  • Madrid, Madrid, España Sécheron SA A tiempo completo

    We are seeking a highly motivated and experienced Technical Support Representative to join our team. As a key member of our operations team, you will be responsible for:Providing technical support to our customers worldwideCoordinating logistics and stock management of spare parts and toolsIdentifying new business opportunities and preparing repair...


  • Madrid, España JUJUR A tiempo completo

    Position: Portuguese/Spanish + English Technical Customer Support Agent Location: Madrid, Portugal Employment type: Full-time Remuneration: Base salary + bonuses **DUTIES AND RESPONSIBILITIES**: - Ensure customer satisfaction and provide professional customer support - Handle customer complaints, provide appropriate solutions and alternatives within the...