Senior Technical Support Engineer
hace 1 mes
Ofertas de empleo Senior Technical Support Engineer (m/f/x)ID: 129991 13 La oferta de empleo ya está archivadaPublicada: 14.11.2024. Actual hasta: 28.11.2024Senior Technical Support Engineer (m/f/x), BarcelonaSalario: a convenirSummary informationPuesto: Senior Technical Support Engineer (m/f/x)Publicada: 14.11.2024. Actual hasta: 28.11.2024Área: Staffing/Agencias de EmpleoJornada laboral: completaSexo: indiferenteEmpresa: DynatraceDescripción de la ofertaAs a Senior Technical Support Engineer, you will be part of our Global Customer Support team. You will use your product, troubleshooting, and people skills to work directly with our customers, resolving technical issues and problems that occur while using the Dynatrace platform.Your roleRecognize and solve problems as reported by customers related to our SaaS and Managed products.Interact with diverse customer technology ecosystems.Work directly with customer application specialists to troubleshoot and resolve platform or product issues.Be exposed to an entire range of cutting-edge technologies.Work closely with our development and product management teams.Attend training for new product features and technologies.Exchange knowledge with other colleagues and suggest product improvements.Weekend and holiday work once every 2 months with same weekly working time and additional salary compensation.
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