Customer Success Manager
hace 1 semana
High growth SaaS cybersecurity vendor in Valencia are looking for an experienced Senior Customer Success Manager to help drive retention, renewal and upselling for their growing customer base. This role will be handling some of the largest and most strategic customers, plus being a key player in the Customer Success team. What it takes : 2-5+ years of experience in Customer Success, Account Management or similar position, with a focus on SMB and Mid-Market customers, preferably in SaaS Proven track record of successfully managing, renewing and growing customers from a large book of business Strong communication skills, both verbal and written, with the ability to relay information in a clear manner to a customer, particularly around complicated topics and metrics Proven track record of achieving and exceeding retention, renewal and upsell targets Familiar with key metrics within a retention team, such as NRR, ARR, Churn and Renewal Rate Demonstrable pipeline management skills and experience Someone who can work and pivot in a fast-paced startup environment A strong multi-tasker, who can successfully handle multiple tasks and objectives at one time Nice to have : Previous experience as a CSM, helping coach and mentor other CSMs on best practices, process and workflows Experience working within a fast-paced start-up environment Previous upselling and cross-selling experience Full lifecycle management within an SMB and/or Mid-Market B2B environment Experience identifying processes or workflows that need improvement and delivering data-driven solutions Experience in Cyber Security To be considered for this role please send through your CV. #J-18808-Ljbffr
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Customer Success Manager
hace 3 semanas
Valencia, España Quanta A tiempo completoWe’re working with a high-growth SaaS business in the cybersecurity space that’s expanding its Customer Success team to support a growing customer base. They’re looking for a Customer Success Manager to help drive revenue retention, logo retention, and expansion across SMB and Mid-Market customers. This role is well suited to someone early in their...
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Customer Success Manager
hace 3 semanas
Valencia, España Quanta A tiempo completoWe’re working with a high-growth SaaS business in the cybersecurity space that’s expanding its Customer Success team to support a growing customer base. They’re looking for a Customer Success Manager to help drive revenue retention, logo retention, and expansion across SMB and Mid-Market customers.This role is well suited to someone early in their...
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Customer Success Manager
hace 2 días
Valencia, España Qatium A tiempo completoAbout QatiumQatium is a SaaS platform tackling one of the world’s most urgent challenges — up to 50% of clean water is lost before it reaches the consumer’s tap.Our mission is to make water infrastructure smarter, more resilient, and more efficient — empowering utilities and water companies of all sizes to optimize their networks and take full...
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Customer Success Manager Kam
hace 2 semanas
Valencia, España Vidext A tiempo completoPerfil **Customer Success** - Contrato **Contrato Indefinido** **Jornada completa** - Localización **Valencia, Valencia/València, España** - Experiência **3 Años de Experiência** Descripción - ¡Únete a la revolución de la inteligencia artificial en **Vidext**! La comunicación corporativa necesita cambiar porque la forma en que consumimos...
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Customer Success Manager para Ebolution
hace 4 semanas
Valencia, España Hanbai.io A tiempo completoCustomer Success Manager — EbolutionSobre Ebolution Ebolution es una consultora boutique especializada en proyectos eCommerce B2B/B2C, integraciones complejas (ERP/PIM), automatización y desarrollos digitales a medida. SomosPartner of the Yearde BigCommerce y un aliado estratégico para compañías líderes de retail, industria y distribución. Iniciamos...
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Customer Success Kam
hace 6 días
Valencia, España Vidext A tiempo completoPerfil **Customer Success** - Contrato **Contrato Indefinido** **Jornada completa** - Localización **Valencia, Valencia/València, España** - Experiência **3 Años de Experiência** Descripción - ¡Únete a la revolución de la inteligencia artificial en **Vidext**! La comunicación corporativa necesita cambiar porque la forma en que consumimos...
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Customer Success Manager
hace 1 semana
Valencia, España Vidext A tiempo completoPerfil **Customer Success** - Contrato **Contrato Indefinido** **Jornada completa** - Localización **Valencia, Valencia/València, España** - Experiência **1 Años de Experiência** Descripción - ¡Únete a la revolución de la inteligencia artificial en **Vidext**! Trabajamos con empresas internacionales, ayudándolas a potenciar sus formaciones,...
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Senior Customer Success Manager
hace 6 días
Valencia, España Fritz&Muller A tiempo completoSenior Customer Success Manager (SaaS) **LA EMPRESA** Buscamos un Senior Customer Success Manager (SaaS) para una Multinacional Española con más de 15 años en la gestión de campañas de **marketing de influencers y social commerce.** **RESPONSABILIDADES** - Actuar como el principal enlace entre LA AGENCIA y los clientes, cultivando relaciones sólidas...
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Valencia, España Qatium A tiempo completoA water tech company based in Spain is seeking a Customer Success Manager to drive customer engagement and satisfaction. The ideal candidate should have extensive experience in Customer Success, particularly in the SaaS space, and be proficient with tools like HubSpot and Salesforce. This position is fully remote and offers the chance to be part of a...
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Senior Customer Success Manager — Remote
hace 2 semanas
Valencia, España INFINNI A tiempo completoA tech company focusing on the creator economy is seeking a Senior Customer Success Manager in Spain.Inscríbase rápido, consulte la descripción completa desplazándose hacia abajo para conocer todos los requisitos de este puesto.This role requires managing relationships with strategic clients to ensure their success with the platform.Candidates should...
