Financial Customer Support
hace 2 semanas
You are interested in finances and want to improve your knowledge in that field? You are looking for a new challenge abroad?You want to be part of a multicultural team in a company that works alongside well-known brands? You want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetimeYour responsibilities and impact as Financial Customer Support will be:Offer first class Tech support to clientsProvide support on customers banking related queries primarily through e-mail or phonePerform other tasks related to the banking activity according to the needs of the projectCoordinate office activities and operations to secure efficiency and compliance with company policies/proceduresCreate and update records and databases with personnel, financial and other dataYou will work in a multicultural team environment alongside a diverse teamSkills, qualifications and interests you need to succeed in this role:You are a native French speaker (this is a must)You are looking for a job opportunity abroadYou are motivated and committed to your workYou have no troubles with writing in FrenchYou are a team player and willing to work with many other nationalitiesSales/Commercial background is a plusPrevious experience in Customer Service or credit recovery experience is a plusWhat’s in it for you?Permanent contractWorking hours: Monday to Saturday, rotating shifts 8am to 6pmA package in line with the market: 890€ gross / month x 14 months + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation costs + Private Health Insurance and dental plan (after six months)If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 4 months within the company + 4 months of accommodation in shared flat provided by the company (rental fee to pay)Opportunity to be part of a challenging and fast-paced environmentPossibility to collaborate with some of the biggest brands in the industryA multicultural and international environmentFully paid training, professional development and career evolutionYour Future Company:Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50,000 employees.In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands.
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