Customer Support Specialist
hace 2 meses
About UsAt RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows.Job OverviewWe are seeking an entry-level Customer Support Specialist to join our Customer Success team in Marbella. This role focuses on supporting our growing base of individual customers and small businesses. If you are passionate about customer service, eager to learn, and ready to start your career in a dynamic environment, this is the perfect opportunity for youResponsibilitiesCustomer Champion: Assist new and existing customers with their inquiries and issues, ensuring a seamless experience.Onboarding Guru: Conduct engaging onboarding sessions to help new customers kick-start their journey with our products.Product Expert: Develop an in-depth understanding of our products and services, becoming the go-to resource for our customers.Multitasking Pro: Excel in a fast-paced environment by efficiently prioritizing tasks, solving problems, and multitasking.Tech Support: Provide basic technical support and troubleshooting, turning challenges into solutions.Record Keeper: Document and track customer interactions and solutions meticulously.RequirementsCommunication Whiz: Exceptional communication and customer service skills.Problem Solver: Strong ability to investigate and resolve customer issues creatively.Tech Enthusiast: Basic knowledge of technical tools and a keen willingness to learn (e.g., simple scripting or data tools).Team Player: Collaborative spirit with a proactive attitude.Educational Background: Associate degree or equivalent is required.DesirablePrevious experience in customer service.Interest in technology or data analytics.What’s In It For YouInternational Culture: Work in a diverse global environment with headquarters in Marbella, Spain, and offices in New York and London.Competitive Salary: We offer a fair and competitive salary for your time and effort.Transportation: Free company shuttle bus from Malaga, Fuengirola, la Riviera, and Estepona.Growth Opportunities: Continuous learning and development support to help you grow within the team.Innovation: We encourage innovative thinking and value your input and ideas.Equal Opportunity: We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Customer Support Specialist
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España Salve.Inno Consulting A tiempo completoJoin Our Team as a Customer Support Specialist Position Overview We are looking for an enthusiastic and customer-focused Customer Support Specialist fluent in German to become a key part of our dynamic team. As a Customer Support Specialist, you will be responsible for ensuring excellent customer satisfaction by providing effective solutions and assistance...
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Customer Support Specialist
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Customer Support Specialist
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España RavenPack A tiempo completoAbout Us At RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance...
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Field Support Specialist
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España Nova Biomedical A tiempo completoReporting RelationshipsReports directly to the national Sales Manager.Strong working relationship with Nova’s European Technical Support department.Strong working relationship with the local Product Applications Specialist, Sales Team and administrative functions.Job Summary And/or Key ObjectivesPlans, schedules and delivers emergency and proactive onsite...
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Field Support Specialist
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Customer Support Specialist Marbella
hace 2 meses
España Ravenpack A tiempo completoAbout UsAt RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance...
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Customer Technical Support
hace 3 días
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Customer Support Specialist
hace 1 mes
España Cataloxy A tiempo completoPublicada: 05.12.2024. Actual hasta: 19.12.2024Estamos buscando a un nuevo miembro para el equipo de Customer Care, ¿estás preparado/a para el reto? Si la respuesta es sí, sigue leyendo cuáles serán tus principales responsabilidades:Proporcionar una experiencia única a nuestros usuarios brindándoles un servicio de atención excelente vía email,...
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Customer Support Specialist
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Field Customer Support Specialist
hace 5 días
España Waters A tiempo completoOverviewAre you looking for an impactful role for a fast-growing company that helps advance science and human well-being?Would you like the freedom of being field based where no day is the same and you get the opportunity to become a trusted advisor to our customers?Are you looking for lots of opportunities to grow, develop, learn, and progress in your...