Customer Support Specialist
hace 1 mes
Join Our Team as a Customer Support Specialist Position Overview We are looking for an enthusiastic and customer-focused Customer Support Specialist fluent in German to become a key part of our dynamic team. As a Customer Support Specialist, you will be responsible for ensuring excellent customer satisfaction by providing effective solutions and assistance through various communication channels. Key Responsibilities Address customer inquiries promptly, resolve issues efficiently, and ensure overall satisfaction. Research and respond to inquiries via phone, email, and live chat. Navigate internal and external resources to offer world-class service. Identify and escalate priority or unresolved issues to appropriate internal teams. Direct calls to the correct resources as needed and document all customer interactions following standard procedures. Identify, troubleshoot, and report emerging trends and patterns in issues. Ensure calls are handled professionally and in line with quality guidelines set by the client. Follow established protocols, KPIs, guidelines, and company policies for consistent customer service delivery. Engage with team members, supervisors, and other departments to resolve customer issues and contribute to a positive team atmosphere. Qualifications and Skills Proficiency in German (C1/C2) and a minimum of B2 in English , both oral and written. Residing in North Macedonia and eligible to work legally without company support. Familiarity with customer support software (e.g., Zendesk, Slack) and experience in customer or technical support roles, particularly help desk or IT functions. Ability to pass a background check. Strong skills in working independently and as a remote team player. Excellent problem-solving and critical thinking abilities. Flexible and adaptable to process and information changes. Strong knowledge of external systems and PC-based applications (e.g., internet, Microsoft Office). Why Join Our Team? As a Customer Support Specialist, you will benefit from: Competitive salary based on experience, skills, and performance. Indefinite contract. Private health and life insurance. Fully remote from North Macedonia. Dynamic, creative, and positive team atmosphere. Great employee reviews and a supportive work environment. Guidance and tools to help you reach your full potential. How to Apply If you are excited about this role and possess the required qualifications, we encourage you to apply. Click the 'Apply Now' button to submit your application and take the next step toward an exciting career with us. Our Commitment to Diversity & Inclusion We are dedicated to fostering an inclusive workplace where diversity is celebrated and valued. We believe that different perspectives and experiences enhance our work environment and contribute to our success. We welcome applicants from all backgrounds and cultures to apply and help us build a supportive and diverse team.
-
Customer Support Specialist
hace 3 semanas
España buscojobs España A tiempo completoThe Wise Seeker is the leading HR technology company in unbiased talent evaluation.With over 15 years in the industry analyzing the needs and demands of the job market, we are capable of identifying the best talent for each company thanks to our team of professionals and our SaaS platform integrated with Artificial Intelligence.We are efficient, evaluate...
-
Customer Support Specialist
hace 3 semanas
España buscojobs España A tiempo completoThe Wise Seeker is the leading HR technology company in unbiased talent evaluation.With over 15 years in the industry analyzing the needs and demands of the job market, we are capable of identifying the best talent for each company thanks to our team of professionals and our SaaS platform integrated with Artificial Intelligence.We are efficient, evaluate...
-
Customer Support Specialist
hace 2 meses
España Laopiniondemalaga A tiempo completoAbout UsAt RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance...
-
Customer Support Specialist
hace 1 semana
España Holded Technologies, S.L A tiempo completoJoin the team. Make an impact.At Holded, we believe that daily admin should never stop a great idea from becoming a success. That's why we create intuitive software to empower anyone who dares to start their own business. Long story short: we want to make business simple.In order to create cutting-edge products that meet the needs of the sector, talent is...
-
Senior Customer Support Specialist
hace 3 semanas
España buscojobs España A tiempo completoAbout usRavenPack is a leading Alternative Data analytics provider for financial services. Financial professionals rely on RavenPack for its speed and accuracy in analyzing large amounts of unstructured content. RavenPack’s products allow clients to enhance returns, reduce risk, and increase efficiency by systematically incorporating the effects of public...
-
Customer Support Specialist With German
hace 3 semanas
España buscojobs España A tiempo completoCustomer Support Specialist with GermanEmpresa: Key Talent IndicatorTipo de empleo: Tiempo completoComunidad Valenciana, Comunidad ValencianaNúmero de solicitantes: 000+Solicitud rápidaDescripción del trabajo - Customer Support Specialist with GermanThe Wise Seeker is the leading HR technology company in unbiased talent evaluation.With over 15 years in...
-
German Customer Support Specialist
hace 3 semanas
España buscojobs España A tiempo completoAbout the Role:We're looking for a passionate and detail-oriented German Customer Support Specialist to join our dynamic team in Malta. This hybrid role allows you to enjoy a balance of in-office interaction and the flexibility of working remotely. If you're a people person with a knack for problem-solving and a desire to help customers, we'd love to hear...
-
Junior Customer Support Specialist
hace 3 semanas
España buscojobs España A tiempo completoWe are looking for a Junior Customer Support Specialist who is a native or fluent Norwegian speaker to join our team in Malta. In this entry-level role, you will assist customers by addressing their inquiries and resolving issues effectively. This position offers a hybrid work model, including on-site training and remote work, with flexible shifts from...
-
Multilingual Customer Support Specialist
hace 1 mes
España Hubstaff A tiempo completoMultilingual Customer Support Specialist - Full TimeRole Overview: We are on the lookout for talented, multilingual individuals fluent in English to join our Customer Happiness Calling team. In this role, you will be the voice of Eli Z Group, providing top-notch assistance to our global user base and ensuring they feel understood and valued.What We Are...
-
Junior Customer Support Specialist
hace 1 mes
España Cross Border Talents A tiempo completoWe are looking for a Junior Customer Support Specialist who is a native or fluent Norwegian speaker to join our team in Malta. In this entry-level role, you will assist customers by addressing their inquiries and resolving issues effectively. This position offers a hybrid work model, including on-site training and remote work, with flexible shifts from...
-
Customer Support Specialist
hace 2 meses
España Ravenpack A tiempo completoAbout Us At RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance...
-
Customer Support Specialist
hace 2 meses
España RavenPack A tiempo completoAbout Us At RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance...
-
Customer Support Specialist
hace 1 semana
España Bolton Group A tiempo completoWe are looking for a Customer Support Specialist to join our PSO team in our Bolton Spain Business Unit based in Toledo (Las Ventas de Retamosa).How you make the differenceThis position is crucial for Bolton as it drives our digital strategy, enhancing brand visibility and customer engagement. The expected outcome is increased online presence and improved...
-
Customer Support Specialist
hace 3 semanas
España buscojobs España A tiempo completoRavenPack is the leading big data analytics provider for financial services. Financial professionals rely on RavenPack for its speed and accuracy in analyzing large amounts of unstructured content. Our clients include the most successful hedge funds, banks, and asset managers in the world.About UsAt RavenPack, we are at the forefront of developing the next...
-
Customer Support Specialist Marbella
hace 3 semanas
España buscojobs España A tiempo completoAt RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance returns,...
-
Customer Support Specialist
hace 3 semanas
España buscojobs España A tiempo completoRole : Customer Support Specialist (EMEA)Location : London.Recently listed as a "RegTech Top Performer" in Market Fintech's RegTech Supplier Performance Report, CUBE is pioneering the development of machine automated compliance.We are a global RegTech business defining and implementing the gold standard of regulatory intelligence and change for the financial...
-
Customer And Systems Support Specialist
hace 1 mes
España Level-Up A tiempo completoCustomer and Systems Support Specialist We are currently looking for a Customer and Systems Support Specialist in Centurion, Gauteng, South Africa. Duties and Responsibilities: The employee will be working in our Control Tower department, handling customer enquiries, mainly from European clients. Communication with our clients will be over the phone, via...
-
Field Support Specialist
hace 2 meses
España NOVA Biomedical GmbH A tiempo completoNova Biomedical is an Equal Opportunity Employer in compliance with Affirmative Action in hiring and promoting women, minorities, veterans and individuals with disabilities.Reports directly to the national Sales Manager.Strong working relationship with Nova’s European Technical Support department.Strong working relationship with the local Product...
-
Customer Support Specilaist
hace 3 semanas
España buscojobs España A tiempo completoCustomer Support Specialist (Remote) Join Crystora Dynamics and Make an Impact!About Crystora Dynamics :At Crystora Dynamics, we pride ourselves on delivering world-class engineering solutions with a focus on innovation, efficiency, and client satisfaction. Our culture is built around teamwork, professional growth, and putting our customers at the heart of...
-
España buscojobs España A tiempo completoSpanish Customer Support Specialist w/ Relocation Support and Career GrowthCBTALENTSEmployment Type : Full-timeLanguage Requirements : Spanish C2 and English B2We are seeking a Customer Support Specialist for the Spanish market, dedicated to assisting clients with inquiries related to their online experience.This role is based in the vibrant city of Athens...