Customer Support Specialist

hace 1 semana


España buscojobs España A tiempo completo

RavenPack is the leading big data analytics provider for financial services. Financial professionals rely on RavenPack for its speed and accuracy in analyzing large amounts of unstructured content. Our clients include the most successful hedge funds, banks, and asset managers in the world.About UsAt RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows. Building on this expertise, we are now launching a new suite of GenAI and SaaS services, designed specifically for financial professionals.With the launch of Bigdata.com we’re on an exciting journey to transform financial decision-making through cutting-edge AI and innovative data sets. Powered by RavenPack, the global leader in data analytics for financial services with over 20 years of experience and recognized as the frontrunner in the field of Alternative Data.Bigdata.com is focused on making AI truly useful for financial professionals, enabling smarter, faster, and more informed decisions. This is a unique opportunity to work on breakthrough technology used by leading financial institutions, including some of the world’s most successful hedge funds, banks, and asset managers.Job OverviewWe are seeking an entry-level Customer Support Specialist to join our Customer Success team in Marbella. This role focuses on supporting our growing base of individual customers and small businesses. If you are passionate about customer service, eager to learn, and ready to start your career in a dynamic environment, this is the perfect opportunity for youResponsibilitiesCustomer Champion: Assist new and existing customers with their inquiries and issues, ensuring a seamless experience.Onboarding Guru: Conduct engaging onboarding sessions to help new customers kick-start their journey with our products.Product Expert: Develop an in-depth understanding of our products and services, becoming the go-to resource for our customers.Multitasking Pro: Excel in a fast-paced environment by efficiently prioritizing tasks, solving problems, and multitasking.Tech Support: Provide basic technical support and troubleshooting, turning challenges into solutions.Record Keeper: Document and track customer interactions and solutions meticulously.RequirementsCommunication Whiz: Exceptional communication and customer service skills.Problem Solver: Strong ability to investigate and resolve customer issues creatively.Tech Enthusiast: Basic knowledge of technical tools and a keen willingness to learn (e.g., simple scripting or data tools).Team Player: Collaborative spirit with a proactive attitude.Educational Background: Associate degree or equivalent is required.DesirablePrevious experience in customer service.Interest in technology or data analytics.What’s In It For YouInternational Culture: Work in a diverse global environment with headquarters in Marbella, Spain, and offices in New York and London.Competitive Salary: We offer a fair and competitive salary for your time and effort.Transportation: Free company shuttle bus from Malaga, Fuengirola, la Riviera, and Estepona.Growth Opportunities: Continuous learning and development support to help you grow within the team.Innovation: We encourage innovative thinking and value your input and ideas.Equal Opportunity: We celebrate diversity and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr



  • España buscojobs España A tiempo completo

    The Wise Seeker is the leading HR technology company in unbiased talent evaluation.With over 15 years in the industry analyzing the needs and demands of the job market, we are capable of identifying the best talent for each company thanks to our team of professionals and our SaaS platform integrated with Artificial Intelligence.We are efficient, evaluate...


  • España Salve.Inno Consulting A tiempo completo

    Join Our Team as a Customer Support Specialist Position Overview We are looking for an enthusiastic and customer-focused Customer Support Specialist fluent in German to become a key part of our dynamic team. As a Customer Support Specialist, you will be responsible for ensuring excellent customer satisfaction by providing effective solutions and assistance...


  • España buscojobs España A tiempo completo

    The Wise Seeker is the leading HR technology company in unbiased talent evaluation.With over 15 years in the industry analyzing the needs and demands of the job market, we are capable of identifying the best talent for each company thanks to our team of professionals and our SaaS platform integrated with Artificial Intelligence.We are efficient, evaluate...


  • España RavenPack A tiempo completo

    About us RavenPack is a leading Alternative Data analytics provider for financial services. Financial professionals rely on RavenPack for its speed and accuracy in analyzing large amounts of unstructured content. RavenPack’s products allow clients to enhance returns, reduce risk, and increase efficiency by systematically incorporating the effects of public...


  • España Laopiniondemalaga A tiempo completo

    About UsAt RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance...


  • España buscojobs España A tiempo completo

    About usRavenPack is a leading Alternative Data analytics provider for financial services. Financial professionals rely on RavenPack for its speed and accuracy in analyzing large amounts of unstructured content. RavenPack’s products allow clients to enhance returns, reduce risk, and increase efficiency by systematically incorporating the effects of public...


  • España buscojobs España A tiempo completo

    Customer Support Specialist with GermanEmpresa: Key Talent IndicatorTipo de empleo: Tiempo completoComunidad Valenciana, Comunidad ValencianaNúmero de solicitantes: 000+Solicitud rápidaDescripción del trabajo - Customer Support Specialist with GermanThe Wise Seeker is the leading HR technology company in unbiased talent evaluation.With over 15 years in...


  • España buscojobs España A tiempo completo

    About the Role:We're looking for a passionate and detail-oriented German Customer Support Specialist to join our dynamic team in Malta. This hybrid role allows you to enjoy a balance of in-office interaction and the flexibility of working remotely. If you're a people person with a knack for problem-solving and a desire to help customers, we'd love to hear...


  • España buscojobs España A tiempo completo

    We are looking for a Junior Customer Support Specialist who is a native or fluent Norwegian speaker to join our team in Malta. In this entry-level role, you will assist customers by addressing their inquiries and resolving issues effectively. This position offers a hybrid work model, including on-site training and remote work, with flexible shifts from...


  • España Hubstaff A tiempo completo

    Multilingual Customer Support Specialist - Full TimeRole Overview: We are on the lookout for talented, multilingual individuals fluent in English to join our Customer Happiness Calling team. In this role, you will be the voice of Eli Z Group, providing top-notch assistance to our global user base and ensuring they feel understood and valued.What We Are...


  • España Cross Border Talents A tiempo completo

    We are looking for a Junior Customer Support Specialist who is a native or fluent Norwegian speaker to join our team in Malta. In this entry-level role, you will assist customers by addressing their inquiries and resolving issues effectively. This position offers a hybrid work model, including on-site training and remote work, with flexible shifts from...


  • España Ravenpack A tiempo completo

    About Us At RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance...


  • España RavenPack A tiempo completo

    About Us At Raven Pack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance...


  • España RavenPack A tiempo completo

    About Us At RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance...


  • España buscojobs España A tiempo completo

    At RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance returns,...


  • España Nova Biomedical A tiempo completo

    Field Support Specialist Reporting Relationships Reports directly to the national Sales Manager. Strong working relationship with Nova’s European Technical Support department. Strong working relationship with the local Product Applications Specialist, Sales Team and administrative functions. Job Summary and/or Key Objectives Plans, schedules and...


  • España buscojobs España A tiempo completo

    Role : Customer Support Specialist (EMEA)Location : London.Recently listed as a "RegTech Top Performer" in Market Fintech's RegTech Supplier Performance Report, CUBE is pioneering the development of machine automated compliance.We are a global RegTech business defining and implementing the gold standard of regulatory intelligence and change for the financial...


  • España Level-Up A tiempo completo

    Customer and Systems Support Specialist We are currently looking for a Customer and Systems Support Specialist in Centurion, Gauteng, South Africa. Duties and Responsibilities: The employee will be working in our Control Tower department, handling customer enquiries, mainly from European clients. Communication with our clients will be over the phone, via...


  • España NOVA Biomedical GmbH A tiempo completo

    Nova Biomedical is an Equal Opportunity Employer in compliance with Affirmative Action in hiring and promoting women, minorities, veterans and individuals with disabilities.Reports directly to the national Sales Manager.Strong working relationship with Nova’s European Technical Support department.Strong working relationship with the local Product...


  • España buscojobs España A tiempo completo

    Customer Support Specialist (Remote) Join Crystora Dynamics and Make an Impact!About Crystora Dynamics :At Crystora Dynamics, we pride ourselves on delivering world-class engineering solutions with a focus on innovation, efficiency, and client satisfaction. Our culture is built around teamwork, professional growth, and putting our customers at the heart of...