Support Specialist

hace 1 semana


España Clinisys A tiempo completo

Clinisys is a global provider of intelligent diagnostic informatics solutions and expertise designed to redefine the modern laboratory, across healthcare, life sciences, and public health. Millions of diagnostic results and data insights are generated every day using Clinisys’ platform and cloud-based solutions in over 3,000 laboratories across 34 countries. Headquartered in Tucson, Arizona, and Woking, England, Clinisys’ mission is to enhance the effectiveness of diagnostic workflows in any laboratory or testing environment and keep citizens and communities healthier and safer.Clinisys has built an unrivalled reputation for deploying complex diagnostic networks and academic centers – and is the only provider to repetitively deliver to all disciplines end-to-end – at scale. Fostering healthier communities.Role Description:As a Support Specialist, you will provide professional software support, ensuring high client satisfaction. You will assess, document, and resolve client technical issues via web and phone, keeping internal and external stakeholders informed about the process, status, and resolution of the technical problems through frequent written and verbal communication.Responsibilities:Provide technical support and troubleshooting services.Respond to customer inquiries via phone, email, and chat.Diagnose and resolve technical issues.Collaborate with other departments to ensure timely resolution of customer issues.Document and track customer interactions and resolutions in our support system.Assist in developing and maintaining support documentation and knowledge base articles.Participate in on-call rotations and provide after-hours support as needed.Knowledge, Skills & Abilities:Minimum of 3 years of experience in technical support or a related field.Proficiency in SQL for database management and troubleshooting.Strong problem-solving skills and ability to work under pressure.Excellent written and verbal communication skills.Ability to work independently and as part of a team.Familiarity with support ticketing systems and remote support tools.Additional “nice to have” skills and experience:Experience in SQL, AWS, or related technologies.Experience with cloud platforms and technologies.Experience in a laboratory environment.
#J-18808-Ljbffr



  • España Talent Acquisition Specialist A tiempo completo

    Talent Acquisition Specialist – Madrid, MadridEurovision Services is looking for a Talent Acquisition Specialist based in Madrid, Spain.ABOUT THE HUMAN RESOURCES DEPARTMENTThe mission of the People Culture and Communication department is to create an environment that motivates a diverse workforce through a continuous program of learning and talent...


  • España NOVA Biomedical GmbH A tiempo completo

    Nova Biomedical is an Equal Opportunity Employer in compliance with Affirmative Action in hiring and promoting women, minorities, veterans and individuals with disabilities.Reports directly to the national Sales Manager.Strong working relationship with Nova’s European Technical Support department.Strong working relationship with the local Product...


  • España NOVA Biomedical GmbH A tiempo completo

    Career Opportunities with Nova Biomedical CorporationNova Biomedical is an Equal Opportunity Employer in compliance with Affirmative Action in hiring and promoting women, minorities, veterans, and individuals with disabilities.Job Summary and/or Key ObjectivesPlans, schedules, and delivers emergency and proactive onsite and remote support on all Nova product...


  • España buscojobs España A tiempo completo

    The Wise Seeker is the leading HR technology company in unbiased talent evaluation.With over 15 years in the industry analyzing the needs and demands of the job market, we are capable of identifying the best talent for each company thanks to our team of professionals and our SaaS platform integrated with Artificial Intelligence.We are efficient, evaluate...


  • España Salve.Inno Consulting A tiempo completo

    Join Our Team as a Customer Support Specialist Position Overview We are looking for an enthusiastic and customer-focused Customer Support Specialist fluent in German to become a key part of our dynamic team. As a Customer Support Specialist, you will be responsible for ensuring excellent customer satisfaction by providing effective solutions and assistance...

  • Odoo Specialist

    hace 4 semanas


    España buscojobs España A tiempo completo

    About Us: Zoco Home is a leading interior design company specializing in unique Ethnic - Scandinavian style and high-quality furniture and decor. We cater to both consumers and hospitality customers, providing exceptional design solutions that transform spaces into stunning environments.We are seeking a talented Odoo Specialist and IT Support to join our...


  • España Drooms GmbH A tiempo completo

    department > Operations Support Specialist - Late Shift (f/m/d/x)Operations Support Specialist - Late Shift (f/m/d/x)OperationsdepartmentGeneral/Other: Customer Support/Client CareThe working hours will likely be between 3:00 PM and midnight.First-Level Support: Serve as the first point of contact for user inquiries, providing prompt and efficient assistance...


  • España Airbus Group A tiempo completo

    Are you ready to take on the challenge of becoming a Materiel Support Specialist in Light Transport and Mission Aircraft Materiel Services for Cross Platforms within Airbus Defence and Space – Air Power?As a Materiel Support Specialist, you'll be at the forefront of ensuring our customers' Fleet Availability and Mission Readiness. You'll lead projects in...


  • España Adyen A tiempo completo

    This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture...


  • España Evolution A tiempo completo

    Company Description Evolution is a world-leading Business-2-Business provider in product innovation and software development for online casinos. Thousands of people around the world enjoy our services every day. We are now looking for more ambitious talent to join us as we break new ground in one of the world’s most fast-moving industries. With 20,000+...

  • ERP Support Specialist

    hace 2 semanas


    España Abroad Experience A tiempo completo

    Our international client who are an international non-profit organisation is looking for an ERP Support Specialist.Responsibilities/TasksThe ERP Specialist is responsible to provide support to internal and external users to use the ERP system effectively in order to fulfill business objectives. The Specialist will assist the ERP Product Owner with system...

  • SAP Support Specialist SD

    hace 4 semanas


    España Puratos A tiempo completo

    At Puratos, we create innovative food solutions for the health and well-being of people everywhere. As the global leader in bakery, patisserie and chocolate ingredients, we help our customers to be successful with their business, by turning technologies and experiences from food cultures around the world into new opportunities.To strengthen our team in Sils...


  • España LevelTen Energy A tiempo completo

    LevelTen Energy’s mission is to accelerate the energy transition by facilitating frictionless transactions. As the leading provider of renewable transaction infrastructure, we deliver the cloud-based software, centralized supply, automated analytics, and transaction expertise required to power the renewable energy economy. The LevelTen Platform is the...


  • España LeadDesk A tiempo completo

    Do you share our passion for exceptional customer support? Nice to meet you! I’m Laura, Recruiter at LeadDesk. Together with Juan, our Country Manager, Spain, we’re strengthening our Agile Support team. That’s where you come in—we’re excited to welcome a new bilingual Technical Support Specialist to join our team in Madrid. This is a special...


  • España Airbus A tiempo completo

    Materiel Support SpecialistMateriel Support SpecialistApply locations Getafe Area time type Full time posted on Posted 20 Days Ago job requisition id JR10282671Job Description:Are you ready to take on the challenge of becoming a Materiel Support Specialist in Light Transport and Mission Aircraft Materiel Services for Cross Platforms within Airbus Defence and...

  • Client Support

    hace 1 mes


    España Sagan A tiempo completo

    Job Title: Client Support & Onboarding Specialist Location: Remote (CST Time zone) Salary Range: up to 1500 USD Work Schedule: Monday - Friday, 8:30 AM to 4:30 PM (CST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of...


  • España Management Events A tiempo completo

    We are looking for Software Application Support Specialist to strengthen our team in Helsinki At Management Events, we are committed to delivering top-tier software experiences to both our internal teams and global customers. As a Software Application Support Specialist, you'll be a key player in ensuring optimal performance and services of our software...


  • España buscojobs España A tiempo completo

    Do you share our passion for exceptional customer support?Nice to meet you! I’m Laura, Recruiter at LeadDesk. Together with Juan, our Country Manager, Spain, we’re strengthening our Agile Support team.That’s where you come in—we’re excited to welcome a new bilingual Technical Support Specialist to join our team in Madrid.This is a special...


  • España Holded Technologies, S.L A tiempo completo

    Join the team. Make an impact.At Holded, we believe that daily admin should never stop a great idea from becoming a success. That's why we create intuitive software to empower anyone who dares to start their own business. Long story short: we want to make business simple.In order to create cutting-edge products that meet the needs of the sector, talent is...


  • España buscojobs España A tiempo completo

    MJK Connections is running the search for a fully remote Program Support Specialist for our amazing client, Member Loyalty Group. Check out the description below.BASIC PURPOSE :At Member Loyalty Group, our business revolves around our credit union clients. Our goal is not just to provide superior member loyalty programs, but also a world-class client...