Renewals Specialist
hace 3 semanas
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.SAP Signavio is revolutionizing the way businesses think about their processes, offering a powerful, all-in-one platform to optimize business processes and drive intelligent business transformation. Our passion is creating products that people love to use.What You'll DoAs a Renewals Specialist, you will play a pivotal role in ensuring the ongoing satisfaction and retention of our existing customer base. You will serve as the primary point of contact for clients nearing the expiration of their current contracts or subscriptions, guiding them through the renewal process with a focus on exceptional service and support.Key Responsibilities and TasksClient Relationship Management:Develop strong, positive relationships with assigned clients to understand their needs, challenges, and goals.Proactively engage with clients before contract expiration to discuss renewal options and demonstrate the value of SAP.Renewal Process Management:Provide end-to-end renewal execution support.Maintain knowledge of commercial negotiation and renewal execution.Coordinate renewal activities, including timely communication with clients, sending renewal quotes, and addressing any questions or concerns.Collaborate with internal teams to ensure a seamless renewal process for clients.Negotiate terms, pricing, and contract terms with clients.Ensure all renewals are processed accurately and in a timely manner, maintaining detailed records of contract changes and updates.Renewal Forecasting and Reporting:Maintain accurate records of client interactions, renewal statuses, and forecasted revenue.Provide renewal forecasting support by accurately scrubbing renewals 12 months in advance of expiration date.Special & Strategic Projects:Manage workstreams and initiatives that depend upon the renewal process for success.QualificationsExperience and SkillsCritical thinker.Ability to work under pressure.Proven experience in customer-facing roles, such as Customer Success, Account Management, or Sales.Strong negotiation and communication skills.Excellent organizational skills and attention to detail.Proficiency in Microsoft Office Suite.Demonstrated ability to work collaboratively in a cross-functional team environment.A passion for customer satisfaction and a commitment to delivering exceptional service.Preferred:Ability to work through multiple SAP commercial software systems.Knowledge of internal SAP processes and cross-functional navigation.Knowledge of SAP Cloud Terms and Conditions.Knowledge of renewal metrics and how to influence them.Language RequirementsSpanish (Preferred)EducationBring out your bestAt SAP, we believe in unleashing all talent and creating a better and more equitable world. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with disabilities.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender, sexual orientation, gender identity or expression, protected veteran status, or disability.Requisition ID: 410870 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
#J-18808-Ljbffr
-
Renewals Associate
hace 2 semanas
España buscojobs España A tiempo completoThe ChallengeAs a OneTrust Renewals Specialist, you’ll deliver an exceptional customer experience at the time of renewal – while creatively solving complex customer challenges. You will create and execute quarterly renewals goals through research, negotiation and management of subscription renewal quotes and contracts.Your MissionManage a portfolio of...
-
Renewals Associate
hace 1 mes
España Coatue Management L.L.C. A tiempo completoThe Challenge As a OneTrust Renewals Specialist, you’ll deliver an exceptional customer experience at the time of renewal – while creatively solving complex customer challenges. You will create and execute quarterly renewals goals through research, negotiation and management of subscription renewal quotes and contracts Your Mission Manage a portfolio of...
-
Renewals Associate
hace 3 semanas
España Softbank Investment advisers A tiempo completoAs a OneTrust Renewals Specialist, you’ll deliver an exceptional customer experience at the time of renewal – while creatively solving complex customer challenges. You will create and execute quarterly renewals goals through research, negotiation and management of subscription renewal quotes and contracts.Where we WorkOneTrust embraces a hybrid working...
-
Renewals Analyst
hace 1 mes
España Avature A tiempo completoAs a SaaS (Software as a Service) business, contract renewal is a critical function to support both our growth and day-to-day operations. Every customer is unique, and we work with some of the largest and most dynamic companies in the market. As a Renewals Specialist, you will have the opportunity to learn to develop and negotiate commercial proposals to...
-
Renewals Associate
hace 1 mes
España Endeavor A tiempo completoStrength in Trust OneTrust unlocks the full potential of data and AI, securely and responsibly. Our platform enforces the secure handling of company data, empowering organizations to drive innovation responsibly while mitigating risks. With a comprehensive suite of solutions spanning data and AI security, privacy, governance, risk, ethics, and compliance,...
-
Procurement Specialist
hace 3 semanas
España Latamcent A tiempo completoWe are seeking a Renewal Expert/Procurement Specialist to join the SpendHound team, at YipitData In this Role You Will: Help customers buy and renew software for a fast-growing company. Work directly with customer stakeholders to understand their purchase objectives. Regularly update customers on upcoming renewals and learnings, as well as suggest strategies...
-
Procurement Specialist
hace 3 semanas
España Latamcent A tiempo completoWe are seeking a Renewal Expert/Procurement Specialist to join the SpendHound team, at YipitData (Colombia based) In this Role You Will: Help customers buy and renew software for a fast-growing company. Work directly with customer stakeholders to understand their purchase objectives. Regularly update customers on upcoming renewals and learnings, as well as...
-
Customer Renewal Cloud Executive
hace 1 mes
España Randstad Es A tiempo completoOur ClientWe are looking for a Customer Renewal Specialist with Italian for an important software company.Your FunctionsAs a Renewals Specialist, you will play a pivotal role in ensuring the ongoing satisfaction and retention of our existing customer base.Provide end-to-end renewal execution support.Maintain knowledge of commercial negotiation, renewal...
-
Customer Renewal Cloud Executive
hace 1 mes
España Randstad Es A tiempo completoOur ClientWe are looking for a customer renewal specialist with German for an important software company.Your Functions- Provide end-to-end renewal execution support.- Maintain knowledge of commercial negotiation, renewal execution, support on transactional steps related to renewals and replacements.- Coordinate renewal activities, sending renewal quotes,...
-
New Markets
hace 1 mes
España Lastminute Group A tiempo completoNew Markets & Regulatory Specialist – Dynamic PackagingNew Markets & Regulatory Specialist – Dynamic PackagingThe Companylastminute.com is the European Travel Tech leader in Dynamic Holiday Packages. It operates a portfolio of well-known brands such as lastminute.com, Volagratis, Rumbo, weg.de, Bravofly, Jetcost and Hotelscan.Our mission is to lead the...
-
Renewal Specialist
hace 2 semanas
España buscojobs España A tiempo completoExperience the power of a game-changing careerAre you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.If you're looking to grow and be inspired, as a...
-
Customer Success Specialist with French or German
hace 2 semanas
España Amadeus IT Group A tiempo completoCustomer Success Specialist with French or GermanCustomer Success Specialist with French or GermanApply locations Madrid time type Full time posted on Posted 2 Days Ago time left to apply End Date: December 19, 2024 (18 days left to apply) job requisition id R24057Job TitleCustomer Success Specialist with French or GermanSummary:The Customer Success...
-
Norwegian Client Renewal
hace 1 mes
España Amoura Development Company, Inc. A tiempo completoReference: WESPAbout Malaga:Move to Malaga and live a warm and sunny life while making a difference in the industry of software sales and business development. Malaga offers an exciting and vibrant life that is hard to resist. With its lively nightlife, trendy bars, and bustling music scene, this city has something for everyone.*You need an EU passport to...
-
Customer Success Specialist with French or German
hace 2 semanas
España Amadeus A tiempo completoCustomer Success Specialist with French or German Customer Success Specialist with French or German Apply locations Madrid time type Full time posted on Posted 2 Days Ago time left to apply End Date: December 19, 2024 (17 days left to apply) job requisition id R24057 Job Title Customer Success Specialist with French or German Summary: The Customer Success...
-
Technical Product Specialist
hace 1 mes
España dynaTrace software GmbH A tiempo completoResponsibilitiesRespond to product inquiries and provide assistance to customers via chat (primary), email, web conference, and phone.Provide customers “micro consulting” engagements with their deployment, configuration, problem triage, and troubleshooting of Dynatrace’s software intelligence platform in order to get the most value and return on their...
-
España 1011 Amadeus IT Group S.A. A tiempo completoCustomer Success Specialist with French or GermanApply locations Madrid time type Full time posted on Posted 11 Days Ago time left to apply End Date: December 19, 2024 (9 days left to apply) job requisition id R24057Job Title: Customer Success Specialist with French or GermanSummary:The Customer Success Specialist (CSS) is responsible for ensuring customers...
-
New Markets
hace 1 mes
España Lastminute Group A tiempo completoNew Markets & Regulatory Specialist – Dynamic PackagingNew Markets & Regulatory Specialist – Dynamic PackagingThe Companylastminute.com is the European Travel Tech leader in Dynamic Holiday Packages. It operates a portfolio of well-known brands such as lastminute.com, Volagratis, Rumbo, weg.de, Bravofly, Jetcost and Hotelscan.Our mission is to lead the...
-
España 1011 Amadeus IT Group S.A. A tiempo completoCustomer Success Senior Specialist with French or GermanApply locations Madrid Barcelona time type Full time posted on Posted 11 Days Ago time left to apply End Date: December 19, 2024 (9 days left to apply) job requisition id R24058Job Title: Customer Success Senior Specialist with French or GermanSummary:The Customer Success Senior Specialist (CSSS) is...
-
Customer Success Senior Specialist with French or German
hace 2 semanas
España Amadeus A tiempo completoCustomer Success Senior Specialist with French or GermanApply locations: Madrid, BarcelonaTime type: Full timePosted on: Posted 2 Days AgoTime left to apply: End Date: December 19, 2024 (17 days left to apply)Job Title: Customer Success Senior Specialist with French or GermanSummary:The Customer Success Senior Specialist (CSSS) is responsible for ensuring...
-
Customer Success Specialist with French or German
hace 2 semanas
España Amadeus A tiempo completoJob TitleCustomer Success Specialist with French or GermanSummary:The Customer Success Specialist (CSS) is responsible for ensuring customers gain full benefits from Amadeus products, identifying opportunities for additional products to meet customer needs, and providing proactive information to optimize product use. This leads to improved revenue for both...
