CRM Operations Lead
hace 1 mes
About UsAre you a CRM Lead who thrives in an e-commerce setting with people and project management experience? Then Storio Group might just be looking for you This role can be located in either Barcelona or Amsterdam.PurposeAs our CRM Operations lead, you will be one of the 3 leads in the CRM team in charge of driving repeat and customer lifetime value for our 7+ million customers across Europe. You will be responsible for a team executing the CRM promotional calendar and will closely collaborate with your peers who lead the planning and app & automation sub-teams.Your daily adventure at Storio:Lead a team of 6 passionate CRM specialists across 4 locations to execute on promotional planning for newsletters and help increase our customer’s repeat, loyalty, and lifetime value.Closely collaborate with the CRM Tech team on the CRM tool migration and process alignment between both teams.Lay foundations of operational processes to increase the team’s efficiency and effectiveness.Own quarterly forecasting and closely monitor ongoing performance throughout the quarter.Define main channel and customer KPIs to report out on and own weekly & monthly performance reporting for the promotional CRM drops.Grow, protect and develop the mailable base to nurture growth for the channel and customers.Own deliverability monitoring and reporting.Closely collaborate on high-impact projects, both internally with the other sub-teams and externally with other departments.What you bring to the party:6+ years working experience in CRM in an e-commerce environment.Solid people management experience.Strong collaboration and communication skills.Commercial eye and performance-driven.Problem-solving and analytical skills.Strong project management skills, effectively managing multiple projects across departments.Experience in a widely used premium CRM tool, such as Adobe Campaign, Salesforce, Hubspot, etc.Enthusiastic team player with a “let’s go for it” mentality, used to working in a fast-paced e-commerce, international environment.Excellent written and verbal skills in English.Why You'll Love It Here:23 days of annual leave with a healthy work-life balance.8 weeks out of the year to work remotely abroad.Hybrid working - 2 days a week in the office with Wednesday as Local Day and Thursday as Storio Day.Storio group offers 75% of Alan’s private health insurance to employees.Referral bonus when you bring your friends to join the team.Storio group offers flexible compensation with Cobee.Monthly visit of a massage therapist at the office.65% company discount.Equal opportunities statementWe are committed to promoting equal opportunities in employment regardless of age, disability, marital or civil partner status, pregnancy or maternity, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.If you have a disability or special need that requires reasonable adjustments in order for you to perform at your peak during the interview, please let our HR team know ahead of time so that they can assist.SponsorshipYou must have a right to work in the country where the position is located.
#J-18808-Ljbffr
-
Crm Operations Lead
hace 4 semanas
España buscojobs España A tiempo completoAre you a CRM Lead who thrives in an e-commerce setting with people and project management experience? Then Storio Group might just be looking for you! This role can be located in either Barcelona or Amsterdam.PurposeAs our CRM Operations lead, you will be one of the 3 leads in the CRM team in charge of driving repeat and customer lifetime value for our 7+...
-
Crm Operations Lead
hace 4 semanas
España buscojobs España A tiempo completoAbout UsAre you a CRM Lead who thrives in an e-commerce setting with people and project management experience? Then Storio Group might just be looking for you! This role can be located in either Barcelona or Amsterdam.PurposeAs our CRM Operations lead, you will be one of the 3 leads in the CRM team in charge of driving repeat and customer lifetime value for...
-
CRM Lead
hace 4 semanas
España Grosvenor Casinos Limited A tiempo completoJob DescriptionAs our CRM Lead and member of the commercial team, you will be responsible for developing and implementing CRM and promotional strategies tailored to all YoBrands verticals. As the CRM Lead, you will manage the development and internal education of CRM best practice with your team and in the organisation by developing a culture of ‘test,...
-
CRM Lead
hace 4 semanas
España Rank Group A tiempo completoRank International (Part of Rank Group) is a leading online gaming operator in the Spanish markets with an expanding online and offline portfolio focused on bingo, casino and sports betting with 4 leading brands: YoCasino, YoBingo, YoSports and Enracha.Our goal is to provide entertainment to our customers with our websites and apps so that they can access...
-
CRM & Loyalty Operations Specialist
hace 2 meses
España Barceló Gestión Hotelera, S.L. A tiempo completoCRM & Loyalty Operations Specialist Solicitar locations Sede Rover Motta, Mallorca, España time type Tiempo Completo posted on Publicado hace 3 días job requisition id JR5214 El Grupo Barceló es una empresa familiar fundada en 1931 por Simón Barceló en Mallorca. Nuestra expansión a los principales destinos del mundo, junto con nuestra clara estrategia...
-
Ceuta Operations Lead
hace 6 días
España Entain Group A tiempo completoEntain is one of the world’s largest sports betting and gaming groups, operating both online and in the retail sector. With offices across five continents and licences in more than 20 countries, we operate some of the most well-known and iconic brands in the industry with more than 250 years of combined history – names such as Ladbrokes, party poker,...
-
Senior Operations Specialist
hace 1 mes
España Ibc Ventures Ltd A tiempo completoIBC Group is a leading advisory firm, committed to providing innovative solutions and insights in various industries. We are seeking a highly skilled Senior Operations Specialist to join our dynamic team. Preferably, the candidate will have a background in cryptocurrency to further enhance our operations in this rapidly evolving sector. Key Responsibilities:...
-
CRM Operations Senior Specialist
hace 2 meses
España Storio group A tiempo completoAbout the role:Storio group, Europe's leading provider of personalised photo products, is seeking a highly motivated and experienced CRM Operations Senior Specialist to join our dynamic team. As one of six CRM Operations Specialists, you'll play a crucial role in shaping and executing email campaigns for one of our brands, impacting millions of...
-
Salesforce Implementation Lead
hace 2 meses
España Mars, Incorporated and its Affiliates A tiempo completoJob Description: We at Mars Petcare believe in making a better world for pets and we want to do this through transforming our relationships with Pet Owners through delivering excellent products, services and personalized experiences with our brands. The Digital Products, Platforms & Services team is a newly formed team sits within Growth, Digital & Platforms...
-
Senior Operations Specialist
hace 4 semanas
España buscojobs España A tiempo completoIBC Group is a leading advisory firm, committed to providing innovative solutions and insights in various industries. We are seeking a highly skilled Senior Operations Specialist to join our dynamic team. Preferably, the candidate will have a background in cryptocurrency to further enhance our operations in this rapidly evolving sector.Key...
-
CRM Manager
hace 2 meses
España DAZN A tiempo completoAre you a CRM executive looking for progression, or a CRM manager seeking an exciting next step, with a passion for American sports and subscriptions? Do you bring creative flair and an eye for detail? Have you crafted CRM segmentation, written compelling copy, and coordinated creatives in a commercial, target-driven environment? If so, we may have the...
-
Salesforce Implementation Lead
hace 2 meses
España Mars (New) A tiempo completoSalesforce Implementation Lead - CRM Marketing AutomationJob Description:We at Mars Petcare believe in making a better world for pets and we want to do this through transforming our relationships with Pet Owners through delivering excellent products, services and personalized experiences with our brands. The Digital Products, Platforms & Services team is...
-
Head of CRM
hace 2 meses
España PayRetailers Arg S.R.L. A tiempo completoAt PayRetailers, we are committed to providing cutting-edge solutions that empower businesses to succeed in Latin America and Africa. Our collaborative and inclusive work environment encourages creativity and growth, where every employee's contribution is valued. Get ready to embark on an exciting journey with us, as we strive to make a meaningful impact on...
-
Hubspot Crm Admin
hace 1 mes
España Sagan A tiempo completoJob Title: HubSpot CRM Admin Location: Remote (PST Time zone) Salary Range: up to 2300 USD Work Schedule: Monday - Friday, 9:00 AM to 5:00 PM (PST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge...
-
CRM Specialist
hace 2 meses
España vLex España A tiempo completoBuscamos un CRM Specialist altamente motivado y con experiencia en HubSpot para implementar, gestionar y optimizar nuestro sistema CRM. Este rol es fundamental para mejorar las operaciones de marketing, ventas y servicio al cliente, asegurando la eficiencia y efectividad en la gestión de relaciones con prospectos y clientes. El CRM Specialist trabajará...
-
Head of CRM
hace 1 mes
España PayRetailers A tiempo completoAt PayRetailers, we are committed to providing cutting-edge solutions that empower businesses to succeed in Latin America and Africa. Our collaborative and inclusive work environment encourages creativity and growth, where every employee's contribution is valued. Get ready to embark on an exciting journey with us, as we strive to make a meaningful impact on...
-
CRM Operations Manager Commercial London
hace 2 días
España Trainline plc A tiempo completoWe are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels.Great journeys start with Trainline Now Europe’s number 1 downloaded...
-
Digital Operations Lead
hace 4 semanas
España UCB A tiempo completoMake your mark for patientsWe are looking for a Digital Operations Lead who is agile, innovative and with experience in the pharmaceutical sector to join us in our Immunology team, based in our office in Madrid, Spain.About the roleAs the Digital Operations Lead, you will drive the transformation of our omnichannel, data-driven Go-to-Market model and...
-
CRM Manager
hace 2 meses
España DAZN A tiempo completoAre you a CRM executive looking for progression, or a CRM manager seeking an exciting next step, with a passion for American sports and subscriptions? Do you bring creative flair and an eye for detail? Have you crafted CRM segmentation, written compelling copy, and coordinated creatives in a commercial, target-driven environment? If so, we may have the...
-
Junior CRM Specialist
hace 2 días
España vLex España A tiempo completoDescripción del Puesto: Junior CRM SpecialistDepartamento: MarketingUbicación: Barcelona, EspañaResumen del Puesto:Buscamos un/a Junior CRM Specialist altamente motivado y con experiencia en HubSpot para implementar, gestionar y optimizar nuestro sistema CRM. Este rol es fundamental para mejorar las operaciones de marketing, ventas y servicio al cliente,...