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Senior Operations Specialist
hace 1 mes
IBC Group is a leading advisory firm, committed to providing innovative solutions and insights in various industries. We are seeking a highly skilled Senior Operations Specialist to join our dynamic team. Preferably, the candidate will have a background in cryptocurrency to further enhance our operations in this rapidly evolving sector.Key Responsibilities:Operations Management: Oversee and optimize daily operations to ensure efficiency and effectiveness.Sales Pipeline Management: Oversee the sales pipeline from lead generation to closing deals, ensuring high conversion rates.Analyze and optimize the sales process to improve efficiency and productivity.Manage a team of sales representatives to ensure pipeline targets are met.CRM Expertise: Utilize and manage CRM software such as HubSpot, Salesforce, Airtable, Zoho CRM, and Pipedrive to enhance operational capabilities.Strategic Planning: Develop and implement strategies to support business objectives.Team Leadership: Lead and mentor the operations team to foster a high-performance culture.Project Management: Manage cross-functional projects to ensure timely delivery and adherence to standards.Data Analysis: Analyze operational data to drive strategic decisions.Compliance: Ensure adherence to industry regulations and company policies.Qualifications:Proven experience as a Senior Operations Specialist or in a similar role.Extensive experience in managing sales pipelines and CRM software like HubSpot, Salesforce, Airtable, Zoho CRM, and Pipedrive.Strong understanding of operational processes and best practices.Excellent analytical, problem-solving, and leadership skills.Proficiency in project management tools (e.g., Asana, Trello, Jira, Microsoft Project, Monday.com).Proficiency in data analysis tools (e.g., Microsoft Excel, Google Analytics, Tableau, Power BI, SQL).Experience in cryptocurrency and blockchain technology.Familiarity with regulatory requirements in the crypto space.What We Offer:Competitive Compensation.Opportunity to work with a leading firm in the cryptocurrency industry.Flexible working hours and remote work.Collaborative and innovative work environment.Opportunities for professional growth and development.
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