Digital Sales Leader

Why SoftwareOne?SoftwareOne is a leading global software and cloud solutions provider that is redefining how organizations build, buy, and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the value of technology. The company’s 9,200 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in ninety countries. Headquartered in Switzerland, SoftwareOne is listed on the SIX.Digital Sales LeaderFull-time | Permanent | Location: Barcelona | Start: from AugustWe are happy to announce that SoftwareOne is creating a new Digital Sales Hub for EMEA in BarcelonaAt SoftwareOne, we are looking for an exceptional Digital Sales Leader for the WEST EMEA Region. You will be part of a talented global team and will play a key role in driving our revenue growth.The roleAs a Digital Sales Leader at SoftwareOne you will play a pivotal role in driving revenue growth by leading, managing and inspiring the Digital Sales team. You will be responsible for driving the execution of our digital sales strategy, setting ambitious targets, and ensuring the success of our sales efforts.Responsibilities:Team Management and CoachingDevelop and implement strategies to foster a positive and high-performance culture within the digital sales team.Provide ongoing coaching and mentoring to senior digital sales representatives and managers, offering guidance on sales techniques, client engagement strategies, and product knowledge.Conduct regular team meetings and one-on-one sessions to discuss progress, address challenges, and provide support to team members.Foster collaboration and teamwork among team members to maximize effectiveness and achieve collective goals.Strategy Execution and Target SettingWork closely with senior leadership to develop and refine the overall digital sales strategy, taking into account market trends, competitor analysis, and organizational objectives.Translate strategic objectives into actionable plans and initiatives, ensuring alignment with sales targets and revenue goals.Continuously monitor and evaluate the effectiveness of sales strategies, making adjustments as necessary to drive desired outcomes.Sales Team Structure and Account AllocationAssess the strengths and weaknesses of individual team members to optimize the sales team structure and maximize productivity.Strategically allocate accounts and territories to sales representatives based on their skills, experience, and workload capacity.Regularly review and adjust account assignments to ensure equitable distribution and maximize revenue opportunities.Escalation Point and Issue ResolutionServe as the primary point of contact for resolving escalated issues and addressing complex client concerns or challenges.Collaborate with cross-functional teams, including customer support, product development, and finance, to develop timely and effective solutions to client issues.Identify systemic issues or trends impacting client satisfaction and work with relevant stakeholders to implement corrective actions.Team Building and HiringLead the recruitment and hiring process for new digital sales team members, including defining job requirements, sourcing candidates, conducting interviews, and making hiring decisions.Develop and implement onboarding programs to ensure seamless integration of new hires into the sales team and organization.Foster a culture of continuous learning and professional development, providing opportunities for skills enhancement and career growth for team members.Performance ManagementEstablish clear performance metrics and goals for individual team members, aligned with overall sales objectives and key performance indicators (KPIs).Conduct regular performance evaluations and provide constructive feedback to team members, recognizing achievements and addressing areas for improvement.Implement performance improvement plans as needed to support underperforming team members and drive accountability for results.Quota Allocation and MonitoringCollaborate with senior leadership and finance teams to establish annual sales quotas and targets for digital sales team members.Monitor progress towards sales quotas on an ongoing basis, identifying trends, opportunities, and potential obstacles to achieving targets.Analyze sales performance data and trends to make data-driven decisions and adjustments to quota allocations as needed.Cost Optimization and ROI MonitoringManage the digital sales budget effectively, identifying opportunities to reduce costs and improve efficiency without compromising sales performance.Monitor and analyze key performance metrics related to sales expenses and return on investment (ROI), making recommendations for optimization and resource allocation.Implement cost-saving initiatives and negotiate favorable terms with vendors and suppliers to maximize ROI on sales-related expenditures.Process Improvement and Tool ImplementationEvaluate existing sales processes, tools, and technologies to identify areas for improvement and optimization.Propose and implement best practices, standardized workflows, and automation solutions to streamline sales operations and enhance productivity.Stay informed about emerging trends and technologies in digital sales, leveraging innovative tools and approaches to gain a competitive advantage.Collaboration and CoordinationFoster strong working relationships and collaboration with marketing, alliances, product management, and other cross-functional teams to align sales efforts with broader organizational objectives.Participate in strategic planning sessions and contribute insights and recommendations to inform marketing collateral development, product roadmaps, and go-to-market strategies.Lead regular meetings and reviews to assess pipeline health, identify sales opportunities, track progress towards sales targets, and coordinate follow-up actions with relevant stakeholders.What we need to see from youLeadership and Coaching SkillsExceptional leadership abilities with a proven track record of building, developing, and motivating high-performing sales teams.Ability to inspire confidence, foster collaboration, and empower team members to achieve individual and collective goals.Demonstrated coaching and mentoring skills, with the ability to provide constructive feedback, develop talent, and drive continuous improvement.Communication and Interpersonal SkillsFluent in English, Dutch and preferably French.Outstanding communication skills, both verbal and written, with the ability to articulate complex ideas clearly and persuasively to diverse audiences.Strong interpersonal skills, with the ability to build and maintain positive relationships with clients, partners, and internal stakeholders at all levels of the organization.Proven ability to negotiate effectively, resolve conflicts diplomatically, and influence stakeholders to achieve mutually beneficial outcomes.Strategic Thinking and Problem-Solving AbilitiesStrategic mindset with the ability to think analytically, anticipate market trends, and develop innovative solutions to complex challenges.Strong problem-solving abilities, with a focus on identifying root causes, evaluating alternatives, and making data-driven decisions to drive results.Ability to prioritize competing demands, allocate resources effectively, and adapt strategies in response to changing business conditions and market dynamics.Sales Budget Management and ROI OptimizationHands-on experience in managing sales budgets, forecasting revenue, and optimizing spending to maximize return on investment (ROI).Familiarity with financial analysis tools and techniques, with the ability to interpret sales performance data, identify trends, and make informed recommendations for resource allocation and cost optimization.Proficiency in Sales Management Software and CRM SystemsProficiency in utilizing sales management software, CRM systems (e.g., Salesforce, HubSpot), and other relevant tools to manage leads, track opportunities, and measure sales performance.Ability to leverage technology to streamline sales processes, automate routine tasks, and enhance overall sales effectiveness and efficiency.Adaptability and ResilienceProven ability to thrive in a fast-paced, dynamic environment with shifting priorities and tight deadlines.Resilience in the face of challenges, with a proactive and solution-oriented approach to overcoming obstacles and driving continuous improvement.Demonstrated flexibility and adaptability to embrace change, learn new skills, and seize opportunities for growth and development.Continuous Learning OrientationProactive in staying updated on industry developments, emerging technologies, and best practices in account management and customer success.Commitment to ongoing professional development and growth.Job FunctionSalesAccommodationsSoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com.Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.
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