Customer Success Advisor Midmarket, France
hace 4 semanas
Customer Success Advisor Midmarket, FranceAutodesk is looking for a passionate and business-driven Customer Success Advisor Midmarket, D&M, France to be a strategic partner to our biggest mid-market clients in the design & manufacturing industry in France. You'll work in a hybrid model, reporting to the Manager, Customer Success, Design & Manufacturing EMEA and will focus on the "onboard" and "use" lifecycle stages to help navigate our customers through their software deployment projects.The focus of this role will be to engage with customers proactively through customer nurturing & planning interactions, driving product adoption, gathering customer feedback, driving cross- and upsell opportunities, and ensuring our customers achieve their desired business outcomes and continue to derive value from our products and services.ResponsibilitiesAssist customers by providing guidance and resources directly to help onboard new solutions and to identify and assist at-risk customers who have low adoption of products to increase the value they receive towards meeting their goals.Partner with field sales teams, the reseller partner ecosystem, technical support, client services, and others to lead customer success motions.Participate in Account Planning sessions with Sales and Technical Sales teams, identifying targeted accounts to achieve success planning activities, engagement strategies, and establish business outcome agreement.Monitor customer usage data and health metrics and translate them into strategies for success, together with reseller partners and internal sales teams.Create Customer Success Plans (CSPs) for selected focus customers based on Business Outcome agreement, pre-sales implementation planning activities, and Account Planning processes, and review them in regular business reviews.While engaging throughout the lifecycle, identify opportunities for expanding the business relationship and support the sales team to pursue cross- and upsell opportunities.Minimum Qualifications4+ years of Customer Success/Account Management experience.Business fluency in English and French.Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization (including c-level).Ability to manage multiple projects and relationships simultaneously.Preferred QualificationsExperience working in or with the Design & Manufacturing industry.Knowledge of Autodesk solutions such as Inventor, Fusion, Vault, PLM/PDM, or Fusion Manage or Experience selling technology solutions from other SaaS or technology vendors.Availability for occasional travel to client sites or internal QBRs (Quarterly Business Reviews).Someone that is eager to bring creative ideas, helps us build/refine processes, and doesn't shy back to try new things.What we offerCompetitive salary and an annually paid performance-based bonus.Comprehensive medical, dental, vision, and business travel medical insurance.Opportunities for professional development, career growth, and continued trainings.Life and disability & retirement plans.Employee Assistance & Wellbeing Programs.Flexible working environment (hybrid) and remote work options.Employee Stock Purchase Plan (ESPP).About AutodeskWelcome to Autodesk Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join usSalary transparencySalary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.Diversity & BelongingWe take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive.
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Customer Success Advisor Midmarket, France
hace 1 mes
Barcelona, España Autodesk A tiempo completo.Job Requisition ID #24WD82024Position OverviewAutodesk is looking for a passionate and business-driven Customer Success Advisor Midmarket, D&M, France to be a strategic partner to our biggest mid-market clients in the design & manufacturing industry in France. You'll work in a hybrid model, reporting to the Manager, Customer Success, Design & Manufacturing...
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Customer Success Advisor
hace 3 semanas
Barcelona, Barcelona, España Autodesk A tiempo completoCustomer Success Advisor - Midmarket FranceWe are seeking a highly motivated and business-driven Customer Success Advisor to join our team in France. As a strategic partner to our biggest mid-market clients in the design & manufacturing industry, you will be responsible for navigating our customers through their software deployment projects.Your key...
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Customer Success Advisor Midmarket, France
hace 3 semanas
Barcelona, Barcelona, España Autodesk A tiempo completoCustomer Success Advisor Midmarket, FranceAutodesk is seeking a passionate and business-driven Customer Success Advisor Midmarket, D&M, France to be a strategic partner to our biggest mid-market clients in the design & manufacturing industry in France.You will work in a hybrid model, reporting to the Manager, Customer Success, Design & Manufacturing EMEA and...
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Customer Success Advisor Midmarket, France
hace 3 semanas
Barcelona, Barcelona, España Autodesk A tiempo completo**Job Overview**Autodesk is seeking a passionate and business-driven Customer Success Advisor Midmarket, D&M, France to be a strategic partner to our biggest mid-market clients in the design & manufacturing industry in France.You will work in a hybrid model, reporting to the Manager, Customer Success, Design & Manufacturing EMEA and will focus on the...
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Customer Success Advisor Midmarket, France
hace 1 mes
Barcelona, España Autodesk A tiempo completoCustomer Success Advisor Midmarket, FranceAutodesk is looking for a passionate and business-driven Customer Success Advisor Midmarket, D&M, France to be a strategic partner to our biggest mid-market clients in the design & manufacturing industry in France. You'll work in a hybrid model, reporting to the Manager, Customer Success, Design & Manufacturing EMEA...
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Customer Success Advisor Midmarket, France
hace 1 mes
Barcelona, España Autodesk A tiempo completoCustomer Success Advisor Midmarket, FranceAutodesk is looking for a passionate and business-driven Customer Success Advisor Midmarket, D&M, France to be a strategic partner to our biggest mid-market clients in the design & manufacturing industry in France. You'll work in a hybrid model, reporting to the Manager, Customer Success, Design & Manufacturing EMEA...
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Customer Success Advisor Midmarket, France
hace 1 mes
Barcelona, España Autodesk A tiempo completoCustomer Success Advisor Midmarket, France Autodesk is looking for a passionate and business-driven Customer Success Advisor Midmarket, D&M, France to be a strategic partner to our biggest mid-market clients in the design & manufacturing industry in France.You'll work in a hybrid model, reporting to the Manager, Customer Success, Design & Manufacturing EMEA...
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Customer Success Advisor Midmarket, France
hace 1 mes
Barcelona, España Autodesk A tiempo completoCustomer Success Advisor Midmarket, France Autodesk is looking for a passionate and business-driven Customer Success Advisor Midmarket, D&M, France to be a strategic partner to our biggest mid-market clients in the design & manufacturing industry in France. You'll work in a hybrid model, reporting to the Manager, Customer Success, Design & Manufacturing EMEA...
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Customer Success Advisor Midmarket, France
hace 3 semanas
Barcelona, España Autodesk A tiempo completo.Job Requisition ID: 24WD82024Position OverviewAutodesk is looking for a passionate and business-driven Customer Success Advisor Midmarket, D&M, France to be a strategic partner to our biggest mid-market clients in the design & manufacturing industry in France. You'll work in a hybrid model, reporting to the Manager, Customer Success, Design & Manufacturing...
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Customer Success Advisor Midmarket
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Barcelona, Barcelona, España Mygwork A tiempo completoJob Title: Customer Success Advisor MidmarketThis role is with Autodesk, an inclusive employer and a member of Mygwork – the largest global platform for the LGBTQ+ business community.Job Summary:We are seeking a passionate and business-driven Customer Success Advisor Midmarket D&M, South Europe to be a strategic partner to our biggest mid-market clients in...
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Customer Success Advisor Midmarket
hace 4 semanas
Barcelona, Barcelona, España Mygwork A tiempo completoJob Title: Customer Success Advisor MidmarketThis role is with Autodesk, an inclusive employer and a member of Mygwork – the largest global platform for the LGBTQ+ business community.Job Summary:We are seeking a passionate and business-driven Customer Success Advisor Midmarket D&M, South Europe to be a strategic partner to our biggest mid-market clients in...
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Customer Success Advisor Midmarket
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Barcelona, España Autodesk A tiempo completo.Job Requisition ID #24WD80066Position OverviewAutodesk is looking for a passionate and business-driven Customer Success Advisor Midmarket D&M, South Europe to be a strategic partner to our biggest mid-market clients in the design & manufacturing industry in Italy and the Iberia region. You'll work in a hybrid model, reporting to the Manager, Customer...
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Customer Success Advisor Midmarket
hace 4 semanas
Barcelona, Barcelona, España Autodesk A tiempo completoJob OverviewAutodesk is seeking a highly motivated and business-driven Customer Success Advisor Midmarket to serve as a strategic partner to our biggest mid-market clients in the design & manufacturing industry in Italy and the Iberia region.Key ResponsibilitiesEngage with customers proactively through customer nurturing & planning interactions to drive...
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Customer Success Advisor Midmarket
hace 4 semanas
Barcelona, Barcelona, España Autodesk A tiempo completoJob OverviewAutodesk is seeking a highly motivated and business-driven Customer Success Advisor Midmarket to serve as a strategic partner to our biggest mid-market clients in the design & manufacturing industry in Italy and the Iberia region.Key ResponsibilitiesEngage with customers proactively through customer nurturing & planning interactions to drive...
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Customer Success Advisor Midmarket
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Barcelona, España Mygwork A tiempo completo.This job is with Autodesk, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.Job Requisition ID # 24 WD80066 Position Overview Autodesk is looking for a passionate and business-driven Customer Success Advisor Midmarket D&M, South Europe to be a...
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Customer Success Advisor Midmarket France
hace 4 semanas
Barcelona, Barcelona, España Autodesk A tiempo completoJob OverviewAutodesk is seeking a Customer Success Advisor to partner with mid-market clients in France, driving business outcomes and product adoption in the design and manufacturing industry.Key ResponsibilitiesEngage with customers through proactive nurturing and planning interactionsDrive product adoption and gather customer feedbackIdentify cross- and...
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Customer Success Advisor Midmarket France
hace 4 semanas
Barcelona, Barcelona, España Autodesk A tiempo completoJob OverviewAutodesk is seeking a Customer Success Advisor to partner with mid-market clients in France, driving business outcomes and product adoption in the design and manufacturing industry.Key ResponsibilitiesEngage with customers through proactive nurturing and planning interactionsDrive product adoption and gather customer feedbackIdentify cross- and...
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Customer Success Strategist Midmarket France
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Barcelona, Barcelona, España Autodesk A tiempo completoJob OverviewAutodesk is seeking a skilled Customer Success Strategist to partner with mid-market clients in the design & manufacturing industry in France. As a strategic advisor, you will work closely with clients to drive product adoption, gather feedback, and identify cross- and upsell opportunities. Your goal will be to ensure our customers achieve their...
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Midmarket Customer Success Manager
hace 2 semanas
Barcelona, Barcelona, España Autodesk, Inc. A tiempo completoJob OverviewThe Midmarket Customer Success Manager is responsible for leading a team focused on driving success in the "Onboard" and "Use" lifecycle stages of our Midmarket indirect and direct customers as they deploy Autodesk solutions. The team will engage directly with customers proactively through customer nurturing & planning interactions, data-driven...
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Customer Success Manager
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Barcelona, Barcelona, España Mygwork A tiempo completoJob Title: Customer Success Manager - Midmarket EMEAJob Summary:We are seeking a seasoned Customer Success Manager to lead our Midmarket EMEA team. As a key member of our Customer Success organization, you will be responsible for driving customer success and adoption of our solutions in the Midmarket segment.Key Responsibilities:Manage and develop a team of...
