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Customer Success Advisor Midmarket
hace 2 meses
Autodesk is seeking a highly motivated and business-driven Customer Success Advisor Midmarket to serve as a strategic partner to our biggest mid-market clients in the design & manufacturing industry in Italy and the Iberia region.
Key Responsibilities- Engage with customers proactively through customer nurturing & planning interactions to drive product adoption and gather customer feedback.
- Drive cross- and upsell opportunities to ensure customers achieve their desired business outcomes and continue to derive value from our products and services.
- Work in a hybrid model, reporting to the Manager, Customer Success D&M EMEA, to navigate customers through their software deployment projects.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders. A strong understanding of the design & manufacturing industry and experience working with mid-market clients is highly desirable.
