Lead Customer Manager

hace 7 días


Madrid, España OpenText A tiempo completo

OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us. Your impact As a Customer Manager at OpenText, you will be a trusted partner to customers navigating rapid digital transformation. You will strengthen and expand strategic relationships across your assigned accounts, driving retention, growth, and customer satisfaction. Acting as the primary point of contact, you will help customers solve critical business challenges while positioning OpenText's solutions, services, and long-term value. Your work directly protects and grows revenue, ensuring customers stay engaged, supported, and aligned with OpenText's digital vision.What the role offers Ownership of long-term, post-sales customer relationships across strategic accounts Opportunities to upsell, cross-sell, and expand OpenText's footprint by promoting services, solutions, and support programs High-impact collaboration with Sales, Services, Support, Legal, and Finance teams Participation in strategic enterprise discussions with stakeholders ranging from Managers to C-level executives Responsibility for forecasting, tracking



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