Guest Experience Manager

hace 3 semanas


La Oliva, España Las Marismas de Corr A tiempo completo

En Las Marismas de Corralejo estamos buscando un/a apasionado/a Guest Experience Manager que se una a nuestro equipo y se encargue de garantizar que cada huésped tenga una experiencia memorable. Este rol no solo se centra en la satisfacción del cliente, sino que también incluye la supervisión del control de calidad de nuestros servicios y la rendición de cuentas a la dirección del hotel.

Responsabilidades:

– Diseñar y implementar estrategias para mejorar la experiencia del huésped.
– Supervisar y evaluar la calidad de los servicios ofrecidos en el hotel.
– Recoger y analizar comentarios de los huéspedes para identificar áreas de mejora.
– Colaborar con diferentes departamentos para asegurar que se cumplan los estándares de calidad.
– Preparar informes periódicos sobre la satisfacción del cliente y el rendimiento del hotel para la dirección.
– Capacitar y motivar al personal en la importancia de la atención al cliente y el control de calidad.
– Actuar como punto de contacto para resolver cualquier inquietud o queja de los huéspedes de manera efectiva.

Requisitos:

– Experiencia previa en gestión de la experiencia del cliente, preferiblemente en el sector hotelero.
– Conocimientos en control de calidad y mejora continua.
– Excelentes habilidades de comunicación y capacidad para trabajar en equipo.
– Enfoque proactivo y orientado a resultados.
– Capacidad para trabajar bajo presión y resolver problemas de manera efectiva.
– Dominio de inglés y alemán
– Flexibilidad horaria

Ofrecemos:

– Un ambiente de trabajo dinámico y colaborativo.
– Oportunidades de desarrollo profesional y capacitación continua.

Si estás listo para unirte a nuestro equipo y hacer una diferencia en la experiencia de nuestros huéspedes, nos encantaría conocerte
Envía tu CV y carta de presentación a con el asunto “Guest Experience Manager”.

#J-18808-Ljbffr

  • La Coruña, La Coruña, España De' Longhi Appliances S.R.L. A tiempo completo

    De'Longhi Group is a leading player in the world of small domestic appliances, coffee, kitchen, air conditioning, and home care. We have a global presence in over 120 markets, with a community of 9,000 employees across various brands.About UsWe are seeking an experienced Retail and Brand Experience Manager to drive the growth of our small domestic appliance...

  • Office Manager

    hace 4 semanas


    Santa Oliva, Tarragona, España Outrigo A tiempo completo

    Job Title: Office ManagerWe are seeking a highly skilled and experienced Office Manager to oversee the daily operations of our Santa Oliva office. The ideal candidate will be a proactive leader with strong management skills and the ability to create a productive and positive work environment.Key Responsibilities:Manage all aspects of office operations,...

  • Hotel Restaurant Host

    hace 4 semanas


    Castelló de la Plana, Castellón, España Kimpton Aysla Mallorca A tiempo completo

    Join Our Team:As a key member of our hotel restaurant team, you will be the friendly face of our establishment, providing a warm welcome to every guest and setting the tone for their experience.Whether you're preparing drinks or serving food, you'll be dedicated to creating relaxing and memorable experiences for our guests.Reports to the Restaurant...

  • Office Manager

    hace 1 mes


    Santa Oliva, Tarragona, España Outrigo A tiempo completo

    Job Title: Office ManagerWe are seeking a highly organized and dynamic Office Manager to oversee the daily operations of our Santa Oliva office. The ideal candidate will be a proactive leader with strong management skills and the ability to create a productive and positive work environment.This role is essential for ensuring the smooth functioning of office...

  • Office Manager

    hace 1 mes


    Santa Oliva, Tarragona, España Outrigo A tiempo completo

    Job Title: Office ManagerWe are seeking a highly organized and dynamic Office Manager to oversee the daily operations of our Santa Oliva office. The ideal candidate will be a proactive leader with strong management skills and the ability to create a productive and positive work environment.This role is essential for ensuring the smooth functioning of office...


  • Santa Oliva, España Applus IDIADA A tiempo completo

    **Company Description** Applus+ IDIADA is a global partner to the automotive industry, supporting its clients in their product development activities by providing design, engineering, testing and homologation services. We have a large team of more than 2,700 professionals drawn from over 22 countries, as well as an international network of subsidiaries and...


  • Castelló de la Plana, Castellón, España Kimpton Aysla Mallorca A tiempo completo

    Job SummaryAs a Restaurant Manager at Kimpton Aysla Mallorca, you will be responsible for overseeing the entire restaurant operation, ensuring the food and beverage concept is well executed, and exceeding guest expectations. You will manage a team of supervisors and the front of house operation, working closely with the kitchen team and Food and Beverage...

  • Office Manager

    hace 4 semanas


    Santa Oliva, España Outrigo A tiempo completo

    We are seeking a highly organized and dynamic Office Manager to oversee the daily operations of our Santa Oliva office. The ideal candidate will be a proactive leader with strong management skills and the ability to create a productive and positive work environment. This role is essential for ensuring the smooth functioning of office operations, supporting...

  • Office Manager

    hace 2 meses


    Santa Oliva, España Outrigo A tiempo completo

    We are seeking a highly organized and dynamic Office Manager to oversee the daily operations of our Santa Oliva office. The ideal candidate will be a proactive leader with strong management skills and the ability to create a productive and positive work environment. This role is essential for ensuring the smooth functioning of office operations, supporting...

  • Office Manager

    hace 2 meses


    Santa Oliva, España Outrigo A tiempo completo

    We are seeking a highly organized and dynamic Office Manager to oversee the daily operations of our Santa Oliva office. The ideal candidate will be a proactive leader with strong management skills and the ability to create a productive and positive work environment. This role is essential for ensuring the smooth functioning of office operations, supporting...

  • Front Office Manager

    hace 4 semanas


    Nanclares de la Oca, Álava, España Accorhotel A tiempo completo

    About the RoleWe're seeking a seasoned Front Office Manager to lead our team at The Hoxton, Poblenou. As a key member of our operations team, you'll be responsible for delivering exceptional guest experiences and ensuring seamless hotel operations.Key ResponsibilitiesLead the Front Office team to provide a naturally friendly, helpful, and responsive level of...


  • La Matanza de Acentejo, España Jardin de la Paz A tiempo completo

    **Wir bieten Ihnen**: - einen Arbeitsplatz mit Meerblick - dynamisches, deutsch-spanisches Team - freundliche Gäste **Sie bringen mit**: - Erfahrung in der Hotellerie - Verlässlichkeit & Flexibilität - deutsche und spanische Sprache - Gabe der Gastfreundschaft - Teamfähigkeit **Ihre Aufgaben**: - Betreuung der Buchungskorrespondenz inkl. Erstellung...

  • Senior Account Manager

    hace 3 semanas


    La Coruña, La Coruña, España Johnson Controls A tiempo completo

    Job Title: Senior Account ManagerJob Summary:We are seeking a highly skilled Senior Account Manager to join our team at Johnson Controls. As a Senior Account Manager, you will be responsible for coordinating projects and programs across the region, working closely with the Global Account Director to detect business opportunities and develop services for our...

  • Vice Store Manager

    hace 1 mes


    La Roca de la Sierra, Badajoz, España Boggi A tiempo completo

    About Boggi MilanoBoggi Milano is an Italian brand with over 200 stores in 50 countries, committed to innovation, sustainability, and quality.Our TeamWe're looking for an ambitious and energetic Vice Store Manager to join our team in La Roca Village.ResponsibilitiesAs a Vice Store Manager, you'll collaborate with the Store Manager to execute all store...

  • Vice Store Manager

    hace 1 mes


    La Roca de la Sierra, Badajoz, España Boggi A tiempo completo

    About Boggi MilanoBoggi Milano is an Italian brand with over 200 stores in 50 countries, committed to innovation, sustainability, and quality.Our TeamWe're looking for an ambitious and energetic Vice Store Manager to join our team in La Roca Village.ResponsibilitiesAs a Vice Store Manager, you'll collaborate with the Store Manager to execute all store...


  • La Coruña, La Coruña, España Levi Strauss & Co A tiempo completo

    Job Title: Assistant Store ManagerAs an Assistant Store Manager at Levi Strauss & Co., you will have the opportunity to work in a dynamic environment where innovation and teamwork are celebrated. You will be representing the brand image and values, while working alongside the Store Manager to effectively manage the store's operations and team.Key...


  • La Coruña, La Coruña, España Levi Strauss & Co A tiempo completo

    Job Title: Assistant Store ManagerAs an Assistant Store Manager at Levi Strauss & Co., you will have the opportunity to work in a dynamic environment where innovation and teamwork are celebrated. You will be representing the brand image and values, while working alongside the Store Manager to effectively manage the store's operations and team.Key...

  • Shift Manager

    hace 1 mes


    La Coruña, La Coruña, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Shift Manager to join our team at Amazon Road Transport Spain, S.L.U. As a Shift Manager, you will be responsible for leading a team of logistics professionals to ensure the smooth operation of our transportation network.Key ResponsibilitiesLead a team of logistics professionals to ensure the...

  • Shift Manager

    hace 1 mes


    La Coruña, La Coruña, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Shift Manager to join our team at Amazon Road Transport Spain, S.L.U. As a Shift Manager, you will be responsible for leading a team of logistics professionals to ensure the smooth operation of our transportation network.Key ResponsibilitiesLead a team of logistics professionals to ensure the...

  • Store Manager

    hace 1 mes


    La Coruña, La Coruña, España Levi Strauss & Co A tiempo completo

    Job Title: Store ManagerJob Summary:We are seeking a highly skilled Store Manager to lead our Levi Strauss & Co. store in La Coruña, Spain. As a Store Manager, you will be responsible for driving sales growth, managing store operations, and leading a high-performing team.Key Responsibilities:Develop and implement sales strategies to achieve store profit and...