Global 3PL Operations Excellence Manager
hace 3 semanas
At Engineeringuk, we are seeking a highly motivated and experienced Global 3PL Operations Excellence Manager to join our team. This is an exciting opportunity to drive operational excellence across our European External Fulfilment network, comprising over 30+ buildings.
**About the Role:**
- Maintain high-level visibility of hourly site performance through continuous monitoring and analysis
- Provide expert guidance to 3PL partners on operational best practices
- Solve system discrepancies and resolve customer complaints in a timely manner
- Collaborate closely with Amazon stakeholders as a communication bridge between parties
- Support Operational Control Tower management, resolving errors and mitigating CX risk
**Key Responsibilities:*
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