Global Operations Excellence Manager

hace 11 horas


Barcelona, Barcelona, España Docplanner A tiempo completo

Company Overview:
Docplanner is a leading healthcare technology company, empowering patients and doctors with innovative solutions. With over 90 million patients trusting us every month, we're committed to making the healthcare experience more human.

Job Description:
We're seeking a highly skilled Global Quality Specialist to join our team. As a key member of our operations department, you'll work closely with local structures across all countries, leveraging data and tools to drive operational excellence.

Key Responsibilities:
- Analyze real-time performance data and make informed decisions to optimize operations
- Develop and implement strategies to improve quality and customer satisfaction
- Collaborate with global QA and tool POCs to ensure seamless integration and innovation

Requirements:
- 2+ years of experience in quality management or a related field
- Excellent communication and analytical skills
- Proven ability to drive process improvements and collaborate with cross-functional teams

What We Offer:
- Competitive salary: $80,000 - $110,000 per year (dependent on location and experience)
- Opportunity to work with a dynamic and growing company
- Collaborative and inclusive work environment

How You'll Thrive:
- You're passionate about quality and customer experience
- You're a strategic thinker with excellent problem-solving skills
- You're able to communicate effectively with diverse stakeholders

About Docplanner:
We're a fast-growing company with a startup mindset, employing over 2,700 people globally. Our mission is to empower patients and doctors with innovative solutions, and we're looking for talented individuals like you to join our journey.



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