Digital Sales Account Manager

hace 4 semanas


Barcelona, Barcelona, España Softwareone A tiempo completo
SoftwareOne is a leading global software and cloud solutions provider that is redefining how organizations build, buy, and manage everything in the cloud.

Our company is driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in ninety countries.

We are looking for exceptional Digital Sales Account Managers who speak French and English.

As a Digital Sales Account Manager, you will be the primary point of contact for our SME clients, managing relationships and ensuring exceptional service delivery.

Your role will be pivotal in fostering trust-based relationships, ensuring client satisfaction, and identifying opportunities for growth.

**Key Responsibilities:**

* Build and maintain strong, trust-based relationships with SME clients, understanding their needs and goals
* Act as the primary contact for digital service inquiries, coordinating with internal teams to meet client needs
* Develop and execute renewal strategies tailored to each client, leading negotiations to secure contract renewals
* Address and resolve post-sales issues, collaborating with cross-functional teams to troubleshoot problems
* Maintain a comprehensive understanding of clients' business landscapes, identifying opportunities for growth
* Utilize data insights and market intelligence to drive sales motions, identify upsell opportunities, and execute targeted sales campaigns
* Monitor and analyze performance metrics to improve account management processes and sales strategies
* Represent client interests within the organization, championing client success stories to drive referrals and testimonials.

**What We Offer:**

* Flexible Timing, Hybrid model reduced days on Summer
* A dynamic and collaborative work environment
* Opportunities for professional growth and development
* Competitive compensation and benefits package
* A chance to be part of our new Sales Hub in Barcelona

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