Digital Sales Account Manager
hace 1 mes
Unlock the Value of Technology
SoftwareOne is a leading global software and cloud solutions provider that is redefining how organizations build, buy, and manage everything in the cloud.
As a Digital Sales Account Manager, you will be the primary point of contact for our SME clients, managing relationships and ensuring exceptional service delivery.
You will focus on driving sales, addressing software requirements, executing renewals, managing escalations, and maintaining consistent coverage across all assigned accounts.
Key Responsibilities:
- Relationship Management: Build and maintain strong, trust-based relationships with SME clients, understanding their needs and goals
- Service Delivery: Act as the primary contact for digital service inquiries, coordinating with internal teams to meet client needs
- Renewal Strategy: Develop and execute renewal strategies tailored to each client, leading negotiations to secure contract renewals
- Escalation Resolution: Address and resolve post-sales issues, collaborating with cross-functional teams to troubleshoot problems
- Account Coverage: Maintain a comprehensive understanding of clients' business landscapes, identifying opportunities for growth
- Data-driven Sales: Utilize data insights and market intelligence to drive sales motions, identify upsell opportunities, and execute targeted sales campaigns
- Performance Analysis: Monitor and analyze performance metrics to improve account management processes and sales strategies
- Client Advocacy: Represent client interests within the organization, championing client success stories to drive referrals and testimonials
What We Offer:
- Flexible Timing, Hybrid model & reduced days on Summer
- A dynamic and collaborative work environment
- Opportunities for professional growth and development
- Competitive compensation and benefits package
- A chance to be part of our new Sales Hub in Barcelona
SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at include the role for which you are applying and your country location.
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