Data Community Builder and Customer Experience Expert

hace 6 días


Madrid, Madrid, España Exasol A tiempo completo
Company Overview

Exasol is a leading provider of analytics databases, trusted by ambitious organizations worldwide. Our solutions empower businesses to analyze vast amounts of data efficiently and securely, whether in the cloud or on-premises.

Estimated Salary: $120,000 - $180,000 per yearJob Description

We are seeking a highly skilled Data Community Builder and Customer Experience Expert to join our team. As a key member of our customer advocacy group, you will be responsible for building and nurturing a vibrant community of data professionals who love Exasol.

Main Responsibilities:
  • Develop and execute a comprehensive strategy to cultivate a thriving online and offline community of data professionals.
  • Identify, celebrate, and empower customer champions, showcasing their success stories and amplifying their voices through various channels.
  • Craft compelling narratives that demonstrate the value of Exasol's solutions, drawing from customer insights and industry trends.
  • Organize engaging events, webinars, and community calls that encourage knowledge sharing and collaboration among our users.
  • Gather and analyze feedback to inform product development and ensure our solutions meet the evolving needs of the market.
Required Skills and Qualifications:

To succeed in this role, you will need:

  • A minimum of 5 years of experience in community management and customer experience.
  • A proven track record of building and nurturing online and/or offline communities.
  • Excellent communication and interpersonal skills, with the ability to connect with diverse audiences.
  • A deep understanding of the data and analytics market, and the challenges faced by data professionals.
  • Strong storytelling abilities, with experience in creating compelling content that resonates with target audiences.
Benefits

We offer a comprehensive benefits package, including:

  • A competitive salary range of $120,000 - $180,000 per year.
  • Flexible working hours and remote work options.
  • A comprehensive onboarding experience, fun team events, and a deep commitment to diversity and sustainability.
  • Monthly home office allowance, volunteering options, floating days, and secure pension plans.
About Us

At Exasol, we value diversity, inclusivity, and employee well-being. We are committed to creating a workplace where everyone feels valued and empowered to grow. If you are passionate about data analytics and community building, we encourage you to apply for this exciting opportunity.



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