Customer Journey Transformation Specialist

hace 4 semanas


Barcelona, Barcelona, España Alpadia Language Schools A tiempo completo

**About the Role**

The Kaplan Languages Group is undergoing a significant transformation, modernizing its approach to delivering a renewed student journey. As a Crm Marketing Manager, you will lead the CRM marketing strategy to improve customer acquisition, retention, and loyalty, ensuring maximum profitability.

**Key Responsibilities:**

  • Develop and implement a comprehensive CRM marketing strategy.
  • Segment and leverage the database for efficient and effective campaign targeting.
  • Create and manage marketing campaigns within the Salesforce Marketing Cloud platform.
  • Oversee all direct communications with customers through CRM.

**About the Team**

Our business is about high-value products and life-changing decisions. We aim to automate and simplify complex customer journeys, rebuilding the customer experience and boosting conversion. Reporting to the Head of Acquisition, you will be at the centre of this transformation, working alongside our business stakeholders through clear and comprehensive briefing management, team management, and leadership.

**About Us**

Kaplan Languages Group, part of Kaplan Inc., is a leading provider of language education travel. With a network of Kaplan International Languages and Alpadia-branded schools spanning seven countries, we have the largest presence of any international language school in the English-speaking world, as well as France, Germany, and Switzerland.



  • Barcelona, Barcelona, España Page Personnel A tiempo completo

    About Page PersonnelPage Personnel is a leading recruitment agency providing expert staffing solutions for businesses in various industries.Salary and BenefitsWe offer a competitive salary and benefits package, including a generous compensation package in Barcelona, as well as various well-being activity options.Job DescriptionWe are seeking an experienced...


  • Barcelona, Barcelona, España SAP A tiempo completo

    About SAPSAP is a leading provider of enterprise software solutions, serving over 400,000 customers worldwide. Our innovative solutions help businesses work together more efficiently and use business insight more effectively.Estimated Salary$140,000 - $200,000 per year, depending on location and experience.Job DescriptionWe are seeking an experienced Digital...


  • Barcelona, Barcelona, España Dentsu Aegis Network Ltd. A tiempo completo

    About MerkleMerkle, a Dentsu company, is at the forefront of digital business transformation. With over 35 years of experience, we put people at the heart of our approach. As the only integrated experience consultancy in the world with a heritage in data science and business performance, we deliver holistic experiences that drive growth, engagement, and...


  • Barcelona, Barcelona, España Amgen Sa A tiempo completo

    Job OverviewAmgen Sa is seeking an experienced Digital Transformation Specialist to accelerate its digital transformation activities in line with infrastructure challenges. This role involves identifying and gathering internal customer needs, analyzing the efficiency of digital campaigns, and proposing optimizations to meet Omnichannel challenges.


  • Barcelona, Barcelona, España Maersk A tiempo completo

    About the RoleAs a Global Operations Transformation Specialist, you will play a key role in driving the adoption of lean practices across our global terminal network. This is an exciting opportunity to join our growing team and contribute to our improvement journey.


  • Barcelona, Barcelona, España Empresa Reconocida A tiempo completo

    Company OverviewEmpresa Reconocida is a leading organization dedicated to empowering businesses through digital transformation. Our mission is to help companies achieve their full potential by embracing innovation and technology.About the RoleWe are seeking an experienced Digital Transformation Specialist to join our team. As a Business Program Manager, you...


  • Barcelona, Barcelona, España Dynatrace Software Gmbh A tiempo completo

    At Dynatrace Software Gmbh, we are seeking a highly skilled Digital Transformation Specialist to join our team. This role is responsible for ensuring the successful adoption and value delivery of large customer projects. The primary focus is on accelerating the deployment of Dynatrace software while maintaining an organized and smooth services engagement by...


  • Barcelona, Barcelona, España Technip Energies A tiempo completo

    At Technip Energies, we envision a world where technology and innovation drive energy transformation.We are seeking an Energies Transformation Specialist to join our team in Barcelona. This role offers an exciting opportunity to support the Vendor Performance Management department under the supervision of a tutor.Your key responsibilities will...


  • Barcelona, Barcelona, España Hewlett Packard A tiempo completo

    Company OverviewHewlett Packard is a global leader in the technology industry, committed to enabling innovation and transformation through its services and solutions.Job SummaryWe are seeking a Customer Success Transformation Specialist to join our Global Tier 1 Service & Solution team in Barcelona. This role will play a critical part in driving growth by...


  • Barcelona, Barcelona, España Tui A tiempo completo

    About TUITUI is a leading travel and tourism company with a strong presence in the global market. We are committed to delivering exceptional customer experiences and driving business growth through innovation and digital transformation.Salary Range: $80,000 - $110,000 per annum, depending on location and experienceAbout the RoleWe are seeking an experienced...


  • Barcelona, Barcelona, España Infor A tiempo completo

    About the OpportunityInfor is seeking a skilled Business Transformation Specialist to join our team. As a Business Transformation Specialist, you will play a key role in helping our customers achieve their business goals by implementing our industry-specific solutions.Key Responsibilities:Work closely with customers to understand their business needs and...


  • Barcelona, Barcelona, España Qlik A tiempo completo

    Customer Experience Insight SpecialistAt Qlik, we're a leader in data transformation and analytics, empowering businesses to drive strategic outcomes. Our Customer Experience Management team is instrumental in understanding user needs and delivering exceptional experiences.As a Customer Experience Insight Specialist, you'll be responsible for planning,...


  • Barcelona, Barcelona, España Sap A tiempo completo

    We are looking for a skilled Digital Transformation Specialist to join our team at SAP. This role is responsible for helping customers transform their organizations by developing justifications for technology investments through a standardized, shared service model to provide value selling activities and deliverables at scale.About the RoleThe Digital...


  • Barcelona, Barcelona, España Nestlé Sa A tiempo completo

    About the RoleWe are seeking an experienced Consumer Journey Optimization Specialist to join our team at Nestlé Sa in Barcelona. In this role, you will be responsible for ensuring that our consumers have a positive and seamless experience throughout their journey within the Pet Care ecosystem.Key Responsibilities:Drive Category Consumer Data plans to best...


  • Barcelona, Barcelona, España Dentsu International A tiempo completo

    Merkle, a leading digital transformation agency, empowers businesses to thrive in the experience economy. With over 35 years of expertise, the company puts people at the heart of its approach to driving growth and engagement. As a pioneering integrated experience consultancy with a heritage in data science and business performance, Merkle delivers end-to-end...


  • Barcelona, Barcelona, España Rover A tiempo completo

    About Us: At Rover, we're dedicated to making it easier for pet parents to experience the love and companionship of their furry friends. As a global company with a strong presence in the US, Canada, and Europe, we empower our community of trusted pet sitters and dog walkers to run their own pet care businesses. Our mission is to foster a diverse, inclusive,...


  • Barcelona, Barcelona, España SAP A tiempo completo

    We are looking for a talented individual to join our Sales Development team as a Digital Transformation Specialist in Italy.This role is an exciting opportunity to leverage your sales skills and experience in driving digital transformation within the Italian market.As a Digital Transformation Specialist, you will be responsible for generating leads and...


  • Barcelona, Barcelona, España Agilent A tiempo completo

    Company OverviewAgilent is a leading provider of life science, diagnostic, and applied market laboratories with instruments, services, consumables, applications, and expertise.We enable customers to gain answers and insights so they can improve the world around us. Our digital transformation journey aims to deliver a differentiated experience throughout the...


  • Barcelona, Barcelona, España Microsoft A tiempo completo

    Unlock Your Potential as a Digital Sales Transformation SpecialistWe are seeking a highly skilled and experienced professional to join our team as a Digital Sales Transformation Specialist. In this role, you will play a crucial part in driving business growth and transforming the way we engage with our customers.About UsMicrosoft is a global leader in...


  • Barcelona, Barcelona, España Hewlett Packard Enterprise A tiempo completo

    About the RoleWe are seeking a Digital Transformation Specialist to join our team in Barcelona. As a key member of our sales team, you will be responsible for driving digital transformation initiatives with commercial clients in Belgium.