Customer Service Representative with High Level of Turkish

hace 2 semanas

Barcelona, Barcelona, España Cpm A tiempo completo

About CPM International

CPM International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.

Our Values

We celebrate diversity and welcome everyone, embracing unique styles. Our accessible workplace fosters inclusion and empowers you to bring your whole self to work.

The Role

As a Customer Support Agent, you will handle customer inquiries and strive for first-contact resolution. We are passionate about customer support and drive to achieve and exceed targets to achieve a high-quality level of consumer service.

Key Responsibilities

  • Work collaboratively with consumers to answer product information requests and resolve queries in a skilled and professional way.
  • Analyze customer problems and offer individual solutions.
  • Develop a sound understanding of the products and services offered by our client.
  • Embody our company values and act as a brand ambassador.

Requirements

We are looking for a candidate with a fluent level of Turkish, exceptional grammar and spelling skills, and a high level of English (both written and spoken). A genuine passion for delivering outstanding customer service is essential.

Benefits

We offer a competitive salary, top performance incentives, and a range of benefits including holidays, paid bank holidays, and a hybrid work arrangement.

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