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Customer Service Representative with High Level of Danish
hace 2 meses
CPM International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of diverse markets. We focus on delivering exceptional customer service, sales, and technical support solutions to clients worldwide.
Our ClientOur client is a leading manufacturer of hygiene, health, and nutrition products, trusted by consumers worldwide for generations. They are committed to protecting, healing, and nurturing people and the planet.
Job SummaryWe are seeking a highly skilled Customer Service Representative with a high level of Danish language proficiency to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our clients.
Key Responsibilities- Collaborate with customers to answer product information requests and resolve queries in a professional and skilled manner
- Analyze customer problems and offer individual solutions
- Provide an omnichannel service to customers via various communication channels
- Develop a thorough understanding of our client's products and services
- Embody our company values and act as a brand ambassador
- Fluent level of Danish with exceptional grammar and spelling skills
- High level of English (both written and spoken)
- Genuine passion for delivering outstanding customer service
- Ability to handle sensitive customer interactions with empathy
- Strong administrative skills with attention to detail
- Professional outlook and proactive approach to problem-solving
- Competitive salary
- Top performance incentives
- Generous holiday package
- Paid bank holidays and extra day in lieu
- Hybrid work arrangement with 3 days in the office and 3 days working from home
- Ongoing training and development opportunities
- Access to employee benefits and perks
