Cloud Computing Technical Account Manager

hace 2 días

Madrid, Madrid, España AWS EMEA SARL (Spain Branch) - G84 A tiempo completo
About the Role

We are seeking a highly skilled Cloud Computing Technical Account Manager to join our team at AWS EMEA SARL (Spain Branch) - G84. As a Technical Account Manager, you will be responsible for providing technical guidance and support to our Enterprise Support customers, helping them to gain the most value from cloud technology.

Key Responsibilities
  • Build solutions and provide technical guidance to customers
  • Ensure AWS environments remain operationally healthy while reducing cost and complexity
  • Develop trusting relationships with customers, understanding their business needs and technical challenges
  • Drive technical discussions regarding incidents, trade-offs, and risk management
  • Consult with a range of partners from developers through to C-suite executives
  • Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
  • Proactively find opportunities for customers to gain additional value from AWS
  • Solve a variety of problems across different customers as they migrate their workloads to the cloud
  • Uplift customer capabilities by running workshops, brown bag sessions, etc.
About the Team

We are passionate about supporting the needs of our people and their family members. Benefits include Healthcare, Employee Assistance Programs, and Global Mobility opportunities.

Requirements
  • Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
  • Experience in technical engineering
  • Bachelor's degree
  • Spanish and English proficiency
Preferred Qualifications
  • Experience with AWS services or other cloud offerings
  • Experience in internal enterprise or external customer-facing environment as a technical lead
  • Portuguese proficiency is a plus

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