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Customer Service Representative

hace 2 meses

Barcelona, Barcelona, España Digital Customer Care Company Bv A tiempo completo
About the Role

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Digital Customer Care Company Bv. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and support to customers
  • Generate leads for sales departments of our clients
  • Work collaboratively with team members to achieve sales and customer service goals
  • Participate in ongoing training and development to improve product knowledge and customer service skills
Requirements
  • Excellent communication and interpersonal skills
  • Strong product knowledge and ability to learn quickly
  • Ability to work in a fast-paced environment and meet sales and customer service goals
  • Proficiency in the Dutch language (C1 level or higher)
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
What We Offer
  • Competitive hourly rate of 10-15 euros gross per hour worked
  • Annual bonus based on company performance
  • Opportunities for career advancement and professional growth
  • Flexible working hours and remote work options
  • Extensive training and support from experienced team members
About Us

Digital Customer Care Company Bv is a leading provider of customer service solutions to businesses across various industries. We are committed to delivering exceptional customer service and building long-term relationships with our clients and customers.