Construction Technology Platform Support Specialist
hace 1 semana
Company Overview: TraceAir Technologies Inc. is a leading construction SaaS provider that empowers data-driven decision-making for construction teams. Our innovative platform helps top land developers, home builders, contractors, and engineers across the US and Canada manage their job sites more effectively.
Job Description:
We are seeking an experienced Salesforce Administrator to join our Revenue Operations team. As a proactive and detail-oriented professional, you will play a crucial role in customizing, maintaining, and enhancing our Salesforce platform to meet business needs and drive organizational success.
In this role, you will be responsible for:
- Managing and maintaining Salesforce platform configurations, including user setup, roles, profiles, and permissions;
- Creating and managing custom objects, fields, page layouts, and record types;
- Implementing and maintaining automation tools like workflows, process builders, and flows;
- Performing data imports, exports, and data quality management;
- Monitoring system health, performance, and security;
- Providing day-to-day support to users, addressing issues, and training team members as needed;
- Creating and updating documentation for automations and processes;
- Flow error management: tracking and resolving flow issues;
- Collaborating with stakeholders to gather and document business requirements;
- Testing and validating system changes to ensure accuracy and alignment with requirements;
- Staying up-to-date on Salesforce platform updates and recommending best practices.
Required Skills and Experience:
- Fluent English speaker;
- 2+ years of hands-on experience as a Salesforce Administrator and/or Developer;
- Salesforce Administrator certification (e.g., Salesforce Administrator or Advanced Administrator);
- Proficiency in Salesforce declarative tools (e.g., Flow, Process Builder);
- BASIC TO INTERMEDIATE KNOWLEDGE OF APEX, VISUALFORCE, AND LWC;
- Familiarity with integration tools and APIs (e.g., REST/SOAP);
- Strong analytical and problem-solving skills;
- Excellent communication and collaboration skills.
Salary:$80,000 - $100,000 per year, depending on experience.
Benefits:
- Remote work;
- Brand-new equipment for your convenience;
- Unlimited vacation;
- English lessons;
- Paid personal therapy session 1/week;
- Special bonuses for life's big moments, like weddings and welcoming a new baby.
Location:This position can be based anywhere in the United States or Canada.
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