IT Onsite Support Specialist
hace 20 horas
At Six, we are seeking an IT Onsite Support Specialist to join our team.
Job SummaryWe are looking for a skilled and experienced IT professional to provide onsite support to our users. The ideal candidate will have excellent technical knowledge and be able to handle disruptions and resolve issues in a timely manner.
Responsibilities- Reception, qualification, and prioritization of incidents, questions, and service requests
- Handling disruptions in Onsite Support (including user contact)
- Advising users on questions about our DWS platform
- Support in the staging process
- Completed training in the IT field
- Confident handling of MS Office, ticket systems, Windows, and mobile devices (iOS and Android)
- Ability to work reliably, self-organized, and flexibly in a fast-paced environment with high customer and service orientation
- Willingness to work outside of normal working hours and on bank holidays (this is economically compensated)
- In addition to Spanish, good knowledge of English
- Some German knowledge will be highly valued
The estimated salary for this position is between €40,000 - €60,000 per year, depending on experience.
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