IT Onsite Support Specialist

hace 20 horas


Madrid, Madrid, España Six A tiempo completo

At Six, we are seeking an IT Onsite Support Specialist to join our team.

Job Summary

We are looking for a skilled and experienced IT professional to provide onsite support to our users. The ideal candidate will have excellent technical knowledge and be able to handle disruptions and resolve issues in a timely manner.

Responsibilities
  • Reception, qualification, and prioritization of incidents, questions, and service requests
  • Handling disruptions in Onsite Support (including user contact)
  • Advising users on questions about our DWS platform
  • Support in the staging process
Requirements
  • Completed training in the IT field
  • Confident handling of MS Office, ticket systems, Windows, and mobile devices (iOS and Android)
  • Ability to work reliably, self-organized, and flexibly in a fast-paced environment with high customer and service orientation
  • Willingness to work outside of normal working hours and on bank holidays (this is economically compensated)
Preferred Skills
  • In addition to Spanish, good knowledge of English
  • Some German knowledge will be highly valued

The estimated salary for this position is between €40,000 - €60,000 per year, depending on experience.



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