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Localization Specialist
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Localization Analyst
Xe is a leading provider of currency services and products, including a comprehensive range of currency services and products. We leverage technology to deliver these services through our website, mobile app, and by phone. Our mission is to enable international growth via high-quality localization in all languages, while ensuring that every part of the customer experience feels consistently local and relevant.
Key Responsibilities:
Oversee the localization of Xe product/marketing/support content
Ensure appropriate levels of utilization and refine our outsourcing strategy to achieve the best outcome in terms of time, quality, and costs
Set and monitor localization quality standards in the team
Collaborate with the rest of the team to promote synergies between markets and refine our tools, workflows, and processes
Promote a culture of continuous improvement, consistently questioning the status quo and innovating where needed
Liaise and partner with key stakeholders in marketing, product, or support teams to improve the customer experience for their region
Requirements:
At least 3 years of experience in localization or project management
English speaker with fluency in either Spanish, French, Dutch, or German
Experience in launching new languages and markets within a global organization
Strong grasp of localization and internationalization issues
Experience setting and delivering OKRs for a project