Customer Engagement Specialist Iberia
hace 4 semanas
About Us
DS Smith is a leading provider of sustainable fibre-based packaging worldwide, supported by recycling and papermaking operations. We play a central role in the value chain across sectors including e-commerce, fast moving consumer goods and industrials. Our purpose is to Redefine Packaging for a Changing World and our Now and Next sustainability strategy is committed to leading the transition to the circular economy, while delivering more circular solutions for our customers and wider society.
About the Role
Reporting to the Head of Customer Engagement South, the Customer Engagement Specialist will have responsibility to support the local market of DS Smith Packaging organization in the continuous improvement of the relationships with our customers, by creating positive experiences which can underpin long-lasting partnerships through our Model to Serve. A core part of the role will be the bridge between Sales, Marketing and Design/innovation departments, bringing together the best expertise and knowledge from across the business to deliver superior Customer Engagement.
Key Responsibilities
• Develop and lead a local program of End-to-End Customer Engagement that can reach across the local market, supporting all clusters and business units, in line with Model to Serve, and which caters to specific local sales needs.
• Handle a wide range of workshops (1:1), physically, virtually and hybrid.
• Help organize and run larger workshops (1:Many), webinars and multi-customer events, including the annual customer event.
• Own the localization of and be seen as the local market expert in trends & insights, including mega trends, packaging trends and insights within our prioritized categories and also in retail to e-commerce and sustainability.
• Manage, maintain, and update the physical space of Madrid's Customer Innovation HUB so that it remains dynamic, refreshed, and updated, including identification of new themes, content, creative ideas and technologies.
• Build content and compelling storytelling presentations based on relevant trends, insights, and best practices, and deliver them in a way that is informative, engaging and relevant to our customers' world.
• Support the SMI team on wider End-to-End Customer projects such as tender submissions, innovation and design storytelling, customer meetings, etc.
• Build strong relationships with sales leaders, sales teams and design & innovation teams across the region and the entire SMI organization, with dotted line reporting and accountability to Sales leadership
-
Customer Engagement Specialist
hace 4 semanas
Zaragoza, Zaragoza, España Mystery Project A tiempo completoJob Title: Customer Engagement SpecialistWe are seeking a highly skilled Customer Engagement Specialist to join our eBusiness team at Mystery Project. As a key member of our team, you will be responsible for driving forward the digital services & solutions portfolio for the EMEA business unit.Key Responsibilities:* Lead selected market projects, taking...
-
Recovery Specialist Iberia
hace 4 semanas
Zaragoza, Zaragoza, España American International Group A tiempo completoAt American International Group, we're seeking a skilled Recovery Specialist Iberia to join our team. In this role, you'll identify and pursue opportunities for recovery/subrogation/salvage across multiple Lines of Business and Products to maximize amounts received from third parties who are wholly responsible or share liability for damages paid to claimants...
-
Senior Alliances Specialist Iberia
hace 4 semanas
Zaragoza, Zaragoza, España Empresa Reconocida A tiempo completoAbout the RoleThe Worldwide Alliances & Channels organization at SAS is seeking a Senior Alliance Specialist Iberia to join our team. As a key member of our organization, you will be responsible for developing and executing business growth plans with our Strategic System Integrators (GSIs) in the Iberia region.As a Senior Alliance Specialist, you will work...
-
Digital Customer Engagement Manager
hace 4 semanas
Zaragoza, Zaragoza, España Sap A tiempo completoAbout the RoleWe are seeking a highly skilled Digital Customer Engagement Manager to join our team at SAP. As a key member of our customer success team, you will be responsible for delivering exceptional customer experiences and ensuring seamless adoption of our SAP Cloud solutions.Key ResponsibilitiesDrive sales to delivery handover and customer onboarding,...
-
Cloud Transformation Specialist
hace 3 semanas
Zaragoza, Zaragoza, España Engineeringuk A tiempo completoAbout the RoleAs a Cloud Transformation Specialist at Engineeringuk, you will play a key part in driving digital transformations through effective engagement with C-level executives, business development executives, IT leaders, architects, developers, and various lines of businesses. Your goal will be to establish Amazon Web Services as the key cloud...
-
SMB Account Manager
hace 3 días
Zaragoza, Zaragoza, España Inpost Iberia A tiempo completoAbout the RoleAt InPost Iberia, we are looking for a highly motivated SMB Account Manager to oversee our independent landlord network and drive the expansion of new APMs. This exciting opportunity allows you to contribute to our team's rapid growth and focus on managing existing partnerships to drive utilisation and further growth across the network.Key...
-
Category Management Specialist
hace 4 semanas
Zaragoza, Zaragoza, España Puroclean Certified Restoration Specialist Of Auburn A tiempo completoJob Purpose: As a Category Management Specialist at PuroClean Certified Restoration Specialist of Auburn, you will be responsible for providing internal and external relevant information and data flow to the demand organization to ensure customer centricity and consumer driven decisions. You will create and coordinate the Category Management Vision, design...
-
Digital Pathology Sales Specialist
hace 4 semanas
Zaragoza, Zaragoza, España Mygwork A tiempo completoJob Title:Digital Pathology Sales Specialist - IberiaJob Description:Leica Biosystems is seeking a highly motivated and experienced Sales Specialist for Digital Pathology Solutions in Spain and Portugal. The ideal candidate will have a background in Health Care IT and a proven track record in sales. The successful candidate will be responsible for developing...
-
Community Engagement Specialist
hace 4 semanas
Zaragoza, Zaragoza, España Oppo A tiempo completoJob Summary: As a Community Coordinator for Oppo, you will be responsible for fostering a vibrant and engaged community of Oppo users and enthusiasts in Spain.Your role will involve managing online and offline communities, creating engaging content, and acting as a liaison between the brand and its community members.You will work closely with marketing,...
-
Customer Support Specialist
hace 4 semanas
Zaragoza, Zaragoza, España Green Eagle Solutions A tiempo completoJob Title: Customer Support SpecialistGreen Eagle Solutions is a rapidly growing tech company in the renewable energy sector, accelerating the green energy transition by enabling fully autonomous renewable energy operations.Our SaaS platform, ARSOS, seamlessly integrates with all types of renewables, employing RPA-based remote commands to enhance operational...
-
Financial Planning
hace 3 días
Zaragoza, Zaragoza, España Isp Iberia A tiempo completoCompany Overview: Isp Iberia seeks an experienced Financial Planning & Reporting Specialist to support the regular reporting and analysis of management and business performance information for its schools in Madrid. The successful candidate will report into the Head of Finance - Madrid, providing essential financial guidance and support to senior management...
-
Customer Experience Specialist
hace 3 semanas
Zaragoza, Zaragoza, España Green Eagle Solutions A tiempo completoJob Overview:We are seeking a highly skilled Customer Care Specialist to join our team at Green Eagle Solutions. As a key member of our customer support team, you will be responsible for providing exceptional assistance to our clients, ensuring their needs are met and their issues are resolved promptly.Main Responsibilities:24/7 phone and email assistance...
-
Category Management Specialist
hace 4 semanas
Zaragoza, Zaragoza, España Puroclean Certified Restoration Specialist Of Auburn A tiempo completoJob Purpose:As a Category Management Specialist, you will be responsible for providing internal and external relevant information and data flow to the demand organization to ensure customer centricity and consumer driven decisions.You will create and coordinate the Category Management Vision, design strategies, identify potential and initiate projects that...
-
Customer Quality Specialist
hace 2 días
Zaragoza, Zaragoza, España HITACHI ENERGY SPAIN, S.A.U. A tiempo completoAbout the RoleAt HITACHI ENERGY SPAIN, S.A.U., we are seeking an exceptional Customer Quality Specialist to join our team. This role is designed to drive excellence in customer service, ensuring that our customers receive the highest level of quality and satisfaction.Key Responsibilities:Customer Complaints Management: Effectively manage and resolve customer...
-
Data Virtualization Specialist, Iberia
hace 4 semanas
Zaragoza, Zaragoza, España Denodo Sl A tiempo completoJob OverviewThe Denodo Customer Success Manager will serve as the primary point of contact for customers and partners, ensuring their success in utilizing data virtualization in an enterprise environment.This role involves supervising a group of customers from both a business and technical perspective, maintaining and developing customer relationships, and...
-
Customer Experience Specialist
hace 4 semanas
Zaragoza, Zaragoza, España Cobee A tiempo completoAbout Us & Our CultureAt Cobee, we're committed to delivering exceptional customer experiences. As a Customer Experience Specialist, you'll play a vital role in enhancing customer satisfaction and loyalty. Your primary focus will be on ensuring seamless interactions across various channels, maintaining high service standards, and collaborating with...
-
Customer Application Specialist Spain
hace 4 semanas
Zaragoza, Zaragoza, España Agilent Technologies Inc. A tiempo completoJob DescriptionAgilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. As a Customer Application Specialist (CAS) in Europe Sales HDx - Diagnostics & Genomics group, you will support this...
-
Customer Experience Specialist
hace 6 días
Zaragoza, Zaragoza, España Gympass A tiempo completoAbout the RoleWellhub, a global corporate wellness platform, is seeking a Customer Experience Specialist for our Spanish and Italian market to join our international Customer Experience team based in Madrid, Spain. As a key member of our team, you will provide top-notch support to our users and gym partners in Spain and Italy, ensuring a seamless and...
-
Zaragoza, Zaragoza, España Boston Scientific A tiempo completoCommercial & Customer Engagement Manager - EMEA Capital Sales and ServiceAt Boston Scientific, we're committed to harnessing the potential of our employees to drive business success. As a Commercial & Customer Engagement Manager - EMEA Capital Sales and Service, you'll play a key role in defining and implementing strategies to improve commercial performance,...
-
Customer Experience Specialist
hace 4 semanas
Zaragoza, Zaragoza, España Cobee A tiempo completoAbout CobeeWe're a team of innovators, dedicated to enhancing the overall satisfaction and loyalty of our customers. As a Customer Experience Specialist, you'll play a pivotal role in driving improvements across the customer journey and maintaining a customer-centric focus in all aspects of our business operations.Main ResponsibilitiesAct as the first point...