Salesforce Technical Administrator

hace 2 semanas

Barcelona, Barcelona, España Flight Centre Travel Group A tiempo completo
About the Role

We are seeking a highly motivated and experienced Technical Salesforce Administrator to join our team at Flight Centre Travel Group. As a key member of our technology team, you will play a critical role in providing technical guidance and support for our Salesforce platform, ensuring seamless integration with our business processes and systems.

Key Responsibilities
  • Provide technical expertise and guidance on Salesforce design decisions, ensuring alignment with business requirements and best practices.
  • Manage and maintain the Salesforce platform, including configuration, development, and testing of solutions.
  • Collaborate with business analysts and stakeholders to review and optimize business processes and solutions.
  • Work closely with developers to provide direction on advanced solutions and ensure seamless integration with other systems.
  • Develop and maintain detailed documentation for technical design, case notes, and lessons learned.
  • Communicate and update project status for tasks assigned.
Requirements
  • Minimum 2 years of experience with Salesforce administration, ideally in an administration role.
  • Certified Salesforce Administrator or higher.
  • Experience with Lightning UI and strong analytical and problem-solving skills.
  • Ability to prioritize effectively and escalate issues as required.
  • Strong working knowledge of Salesforce configuration, including Process Builder, Formula fields, and Validation rules.
  • Experience working with Agile development teams using SCRUM.
  • Strong ability to develop and support Salesforce analytics, including complex reporting and dashboards.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.
  • Discounts on travel and accommodation.
  • Free language learning platform.
  • Employee Retention Share Scheme.

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