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Salesforce Technical Administrator
hace 2 meses
We are seeking a highly motivated and experienced Technical Salesforce Administrator to join our team at Flight Centre Travel Group. As a key member of our technology team, you will play a critical role in providing technical guidance and support for our Salesforce platform, ensuring seamless integration with our business processes and systems.
Key Responsibilities- Manage and maintain the Salesforce platform, including configuration, customization, and troubleshooting.
- Collaborate with business analysts and stakeholders to review and optimize business processes and solutions.
- Design, configure, and develop solutions using the full Salesforce toolset, with a focus on declarative first.
- Work closely with developers to provide direction on advanced solutions and create detailed documentation for technical design and case notes.
- Support the deployment process, regression testing, and user acceptance testing (UAT) for Salesforce releases.
- Provide escalated technical user support, particularly post-deployment, and assist with testing and QA.
- 3-5 years of hands-on experience with Salesforce, preferably in an administration role.
- Certified Salesforce Administrator or higher.
- Experience with Lightning UI and strong analytical and problem-solving skills.
- Ability to prioritize effectively and escalate issues as required.
- Strong working knowledge of Salesforce configuration, including Process Builder, Formula fields, and Validation rules.
- Experience working with Agile development teams using SCRUM.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Discounts on travel and accommodation.
- 25 Days Off per year plus 5 Compensation days.
- Free language learning platform (Global Exam).
- Employee Retention Share Scheme through Equate Plus.
