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Salesforce Technical Administrator
hace 2 meses
We are seeking a highly skilled Salesforce Technical Administrator to join our Product and Technology team. As a key member of our team, you will be responsible for ensuring the smooth operation of our Salesforce environment, providing technical support, and collaborating with cross-functional teams to deliver high-quality solutions.
Key Responsibilities- Technical Administration: Configure and maintain Salesforce objects, fields, page layouts, and record types to ensure alignment with business requirements and existing security and structure.
- Technical Support: Provide escalated technical user support, particularly post-deployment, and assist with troubleshooting and resolving issues.
- Solution Design: Collaborate with business analysts and stakeholders to review business processes and optimize current solutions, and design, configure, and develop solutions using the full Salesforce toolset.
- Testing and Quality Assurance: Assist with testing and quality assurance, including regression testing of Salesforce releases and supporting the UAT process.
- Documentation and Communication: Create and maintain detailed documentation for technical design, case/ticket notes, and lessons learned, and communicate and update project status for tasks assigned.
- Experience: 3-5 years of hands-on experience with Salesforce, ideally in an administration role, and certified Salesforce Administrator or higher.
- Skills: Strong analytical and problem-solving skills, ability to prioritize effectively, and strong working knowledge of Salesforce configuration, including Process Builder, Formula fields, and Validation rules.
- Collaboration: Experience working with Agile development teams using SCRUM and strong ability to perform data cleansing and mass updates for users.
- Professional Development: A strong focus on personal development to support you in the evolution of your career.
- Work-Life Balance: 25 Days Off per year plus 5 Compensation days.
- Wellness: Discounts with GymApp and complementary coffee, drinks, snacks, and fruits at our office location.
