Salesforce Technical Administrator

hace 2 semanas

Barcelona, Barcelona, España Flight Centre Travel Group A tiempo completo
About the Role

We are seeking a highly motivated and experienced Technical Salesforce Administrator to join our team at Flight Centre Travel Group. As a key member of our technology team, you will play a critical role in providing technical guidance and support for our Salesforce platform, ensuring seamless integration with our business processes and systems.

Key Responsibilities
  • Manage and maintain the Salesforce platform, including configuration, customization, and troubleshooting.
  • Collaborate with business analysts and stakeholders to review and optimize business processes and solutions.
  • Design, configure, and develop solutions using the full Salesforce toolset, with a focus on declarative first.
  • Work closely with developers to provide direction on advanced solutions and create detailed documentation for technical design and case notes.
  • Support the deployment process, regression testing, and user acceptance testing (UAT) for Salesforce releases.
  • Provide escalated technical user support, particularly post-deployment, and assist with testing and QA.
Requirements
  • 3-5 years of hands-on experience with Salesforce, preferably in an administration role.
  • Certified Salesforce Administrator or higher.
  • Experience with Lightning UI and strong analytical and problem-solving skills.
  • Ability to prioritize effectively and escalate issues as required.
  • Strong working knowledge of Salesforce configuration, including Process Builder, Formula fields, and Validation rules.
  • Experience working with Agile development teams using SCRUM.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Discounts on travel and accommodation.
  • 25 Days Off per year plus 5 Compensation days.
  • Free language learning platform (Global Exam).
  • Employee Retention Share Scheme through Equate Plus.

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