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Salesforce Technical Administrator
hace 2 meses
We are seeking a highly motivated and experienced Technical Salesforce Administrator to join our team at Flight Centre Travel Group. As a key member of our technology team, you will play a critical role in providing technical guidance and support for our Salesforce platform, ensuring seamless integration with our business processes and systems.
Key Responsibilities- Provide technical expertise and guidance on Salesforce design decisions, ensuring alignment with business requirements and best practices.
- Manage and maintain the Salesforce platform, including configuration, development, and testing of solutions.
- Collaborate with business analysts and stakeholders to review and optimize business processes and solutions.
- Work closely with developers to provide direction on advanced solutions and ensure seamless integration with other systems.
- Develop and maintain detailed documentation for technical design, case notes, and lessons learned.
- Communicate and update project status for tasks assigned.
- Minimum 2 years of experience with Salesforce administration, ideally in an administration role.
- Certified Salesforce Administrator or higher.
- Experience with Lightning UI and strong analytical and problem-solving skills.
- Ability to prioritize effectively and escalate issues as required.
- Strong working knowledge of Salesforce configuration, including Process Builder, Formula fields, and Validation rules.
- Experience working with Agile development teams using SCRUM.
- Strong ability to develop and support Salesforce analytics, including complex reporting and dashboards.
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- Collaborative and dynamic work environment.
- Discounts on travel and accommodation.
- Free language learning platform.
- Employee Retention Share Scheme.
