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Salesforce Technical Administrator
hace 2 meses
Key Responsibilities:
* Align business processes with Salesforce best practices and ensure solutions deliver measurable business benefits.
* Assist with translating functional business requirements to technical design focused on enabling the business and support creation of User Stories within a Product Backlog.
* Provide escalated technical user support – particularly post deployment (bugs/issues and data requests where Level 1, 2, 3 support teams require assistance).
* Design, configure, develop solutions using the full Salesforce toolset focused on declarative first.
* Configure objects, fields, page layouts, lightning record pages, record types, etc. in SFDC, ensuring alignment with requirements and existing security and structure.
Requirements:
* 3-5 years hands on experience with Salesforce, ideally with an administration role.
* Certified Salesforce Administrator or higher.
* Experience with Lightning UI.
* Experience in training and supporting nontechnical staff in the use of Salesforce.
* Strong analytical and problem-solving skills, as well as troubleshooting expertise.
* Ability to prioritize effectively and escalate issues as required.
* Strong working knowledge of Salesforce configuration (Process Builder, Formula fields, Validation rules).
* Strong ability to develop and support Salesforce analytics including complex reporting and dashboards.
* Experience working with Agile development teams using SCRUM.
* Strong ability to perform data cleansing and mass updates for users.
* Demonstrates constructive conflict resolution skills to ensure a positive outcome for all involved.
* Knows how to embrace conflict to achieve a win/win outcome for all parties involved.
* Strong understanding of Salesforce core data model (Sales & Service Cloud).
If you are a motivated and detail-oriented Salesforce professional looking for a new challenge, please submit your application. We look forward to hearing from you"}
