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Customer Service Representative

hace 2 meses


Barcelona, Barcelona, España Importante empresa A tiempo completo
{"h3": "Career Growth and Personal Development
", "p": "At Importante empresa, we believe in empowering our employees to grow and thrive in their careers. As a Customer Service Representative, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment.
", "ol": [{"li": "We offer comprehensive training and development programs to help you succeed in your role and advance in your career."}, {"li": "You will work with a diverse team of professionals who are passionate about delivering exceptional customer experiences."}], "h3": "What You Will Do in This Role
", "p": "As a Customer Service Representative, you will be responsible for providing first-class customer satisfaction and support to our clients. Your key responsibilities will include:
", "ol": [{"li": "Handling incoming customer contacts via telephone, email, chat, or other means."}, {"li": "Logging call details onto call tracking systems and performing call follow-ups according to procedures."}, {"li": "Performing outbound contacts in response to generated issues and updating information onto call tracking systems according to procedures."}, {"li": "Ensuring correct presentation of the customer's corporate and brand images in all interactions."}], "h3": "Your Qualifications
", "p": "We are looking for a highly motivated and customer-focused individual who is proficient in German and has advanced English skills. If you have a natural talent for helping others and are a team player, we encourage you to apply.
", "ol": [{"li": "You are bilingual or proficient in German and have advanced English skills."}, {"li": "You are self-motivated and a team player."}, {"li": "You possess active listening skills."}, {"li": "You are a supportive person, outgoing, and open-minded."}, {"li": "You follow the security rules of the company."}], "h3": "What's in it for You
", "p": "At Importante empresa, we offer a range of benefits to support your unique lifestyle. As a Customer Service Representative, you will enjoy:
", "p": "Full-time 39 hours/week permanent contract. Rotative Monday to Saturday 9."}