German Speaking Phone Support Representative With Excellent Communication Skills
hace 3 días
At Astrea Recruitment, we are dedicated to transforming the challenges of finding a new job into an inspiring path of change and support. With pride, we can say that we have been among the best in the recruitment field for 17 years.
We are working with a company offering various solutions and services in the BPO field, seeking bright, positive and flexible individuals for the role of German Speaking Phone Support Representative. The position involves hybrid work from Varna/Bulgaria.
Key Responsibilities:- Provide phone support to customers and listen carefully to their questions and issues.
- Offer solutions and guide customers through the solution implementation process.
- Build trust through a friendly approach and timely response.
- Strive for customer satisfaction and happiness.
- Exceptional skills in both German and English (C1) level.
- Great people skills and a positive attitude.
- Quick and adaptable learner.
- Able to adapt to various types of people and remain calm and polite.
- Competitive salary: approximately 3,100 BGN gross per month.
- Additional health insurance.
- Shifts organized during the daytime (Mon-Fri, 08-20h and 08-18h during the weekend).
- Two weeks for initial onboarding, plus two more weeks of shadowing.
- Food vouchers (120BGN) and performance bonuses.
- Full-time hybrid employment and various training programs available.
- Paid annual leave days, multisport card, plus corporate discounts.
We value your privacy and safeguard all your information in compliance with the regulations of the Commission for the Protection of Personal Data.
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