IT Support Specialist

hace 3 días


Zaragoza, Zaragoza, España Engineeringuk A tiempo completo

About Engineeringuk

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We are the backbone of the Amazon customer experience, working together to efficiently deliver items to customers. Our top priority is safety, and our operations culture is defined by teamwork, diversity, and a shared work ethic that keeps the business running smoothly. We take pride in delivering the quality service Amazon is known for globally.

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Key Job Responsibilities

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  • We will gain valuable hands-on experience in a fast-paced, customer-centric environment, working alongside industry-leading engineers to solve complex technical challenges.">
  • We will deliver consistently high levels of IT support to our customers.">
  • We will manage and deploy a diverse array of IT devices and technologies across various site types.">
  • We will diagnose and reproduce straightforward issues with Amazon technology products.">
  • We will regularly contact the Amazon Operations teams and identify process improvement opportunities.">
  • We will work on innovative projects that have a direct impact on our customer experience.">
  • We will proactively identify opportunities to improve processes and standardize systems.">
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A Day in the Life

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We will have the opportunity to work alongside industry's brightest engineers who innovate every day on behalf of our customers. We will be matched to a local IT supervisor and mentor where we are based. We will work together with the local IT team to provide technical support to the Operations network. Our work will contribute to solving some of the most complex technical challenges in the company.

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About the Role

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The salary for this role is £25,000 - £30,000 per annum, depending on location and experience.

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About Us

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Amazon Operations IT teams keep Amazon's operations running smoothly by resolving complex hardware, software, server, and infrastructure issues. Our support model is based on both on-site and remote support teams spread across our network. We provide IT services to all Amazon Operations buildings.

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Intern Community

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We offer a vibrant, supportive community that empowers your growth and development. You'll collaborate with interns from around the world, networking and participating in social events to broaden your perspectives.


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